Julia Necessary
Kings Mountain,NC
Summary
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
19
19
years of professional experience
Work History
Quality Assurance Specialist
The Timken Company
11.2017 - 01.2024
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Created testing protocols to be used across product lines.
- Recorded and organized test data for report generation and analysis.
- Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
Sales Associate Specialist
JCPenney
01.2005 - 01.2013
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Certificate Of Medical Office Administration - Accounting And Finance
Gaston College
Dallas, NC01.2011
Skills
- Database Maintenance
- Data Analysis
- Corrective Actions
- Data Entry
- Quality Assurance
- Customer Service
- Technical reporting
Timeline
Quality Assurance Specialist
The Timken Company
11.2017 - 01.2024
Sales Associate Specialist
JCPenney
01.2005 - 01.2013
Certificate Of Medical Office Administration - Accounting And Finance
Gaston College
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