Julia Nicholson
1415 S. Broadway St. #1213, Carrollton,,TX
Summary
Organized and dependable receptionist successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist/Accountant
LOLOI RUGS
Dallas, TX
04.2021 - Current
- Delegated Customer Service inbox by sorting emails into the appropriate regions
- Created and updated new customer accounts
- Helped customers update and access their online login
- Answered all phone calls directed to the reception line
- Sorted and distributed daily mail
- Was in charge of all outgoing shipments
- Maintained office inventory
- Organized drivers to transport anything requested by the Lolois
- Carried out tasks for all departments stationed in the building
- Submitted maintenance requests for necessary upkeep
- Completed any & all tasks assigned by our Accounts Payable team
- Managed paying invoices for all shipping carriers (FedEx, Estes Express, USPS, UPS, etc.)
- Brought attention to any discrepancies discovered within accounting interface and among invoices
- Processed and cut checks
- Paid debit memos
- Created advance payments
- Paid invoices over the phone via specified credit card
- Set up new supplier and vendor profiles
- Minimized errors to near-zero in reporting, payroll administration and general bookkeeping
Human Resources Administrative Assistant
CTDI (Temp Job)
Flower Mound, TX
10.2020 - 11.2022
- Organized and conducted multiple initial interviews each day
- Coordinated interviews for department managers with potential job candidates, which consisted of: checking managers' calendars for availability, relaying available interview times to candidates, confirming interviews through calendar invites, and updating managers on candidates' application status
- Accountable for submitting daily interview stats to our data specialist by given deadline number of interviews expected vs. number of interviews administered, how many job offers were accepted vs. declined, etc.
- Consulted with managers and co-workers regarding how the HR department could improve productivity and operate in a more efficient fashion
- Documented all new job applicants' information into Microsoft Excel database name, address, email, job applied for, shift requested, background status, etc.
CEO's Assistant/Director of Digital Marketing
CUTTING EDGE HEMP
Frisco, TX
07.2020 - 09.2020
- Maintained efficient organization of CEO's paperwork, documents, and emails
- Entered emerging company data into CRM system
- Composed articles and other various web content for the company's website
- Collaborated with the company's partners and clients regarding deadlines, products, goals, etc.
- Maintained digital marketing staff job results by counseling and disciplining employees
- Created and kept track of CEO's daily schedule
Sales Associate
GUESS
Dallas, TX
09.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
Receptionist/Customer Service Representative
BALLET ACADEMY OF TEXAS
Coppell, TX
01.2012 - 01.2014
- Greeted customers at the front desk and guided students to their appropriate ballet studios
- Assisted customers with setting class schedules, paying tuition, and answering any studio-related questions.
- Answered emails and phone calls promptly and in a helpful manner
- Processed payments and created bank deposits for 500+ students
- Created Excel and Word documents to organize costume orders, performance payments, etc.
Education
Bachelor of Science - Mass Communication And Electronic Media
Texas State University
San Marcos, TX05.2020
Skills
- Able to communicate with customers in a positive and helpful manner
- Collaborate easily with co-workers, management, and others in the workplace
- Reliable and ethical when handling customers' payments and personal, private information
- Adept at accurately performing a variety of assigned tasks
- Highly efficient in maintaining organization and keeping track of data
- Capable of prioritizing and juggling multiple projects
- Written Communication
- Dependable and Responsible
- Flexible and Adaptable
- Critical Thinking
- Organization and Time Management
- Interpersonal Communication
- Attention to Detail
- Data Entry
- Excellent Communication
Timeline
Receptionist/Accountant
LOLOI RUGS
04.2021 - Current
Human Resources Administrative Assistant
CTDI (Temp Job)
10.2020 - 11.2022
CEO's Assistant/Director of Digital Marketing
CUTTING EDGE HEMP
07.2020 - 09.2020
Sales Associate
GUESS
09.2019 - 03.2020
Receptionist/Customer Service Representative
BALLET ACADEMY OF TEXAS
01.2012 - 01.2014
Bachelor of Science - Mass Communication And Electronic Media
Texas State University
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