Julia Nielson
Clearwater,FL
Summary
Hello my name is Julia Nielson and i am currently a pharmacy technician. I can promote loyalty by satisfying customers with friendly, personalized service. Adheres to regulatory requirements to protect inventory and mitigate risk. I stay on top of demands in fast-paced environments by effectively using slow periods. I Maintain organized, clean and safe work areas with diligent attention to important details. Capable Pharmacy Technician experienced working in challenging environments. I am a dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Talented Pharmacy Technician skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Publix
Palm Harbor, Florida
12.2018 - Current
- Kept inventory accurate with effective management and regular cycle counts
- Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices
- Assisted with billing, entering orders with high accuracy and verifying insurance
- Avoided product waste with proper stock rotation procedures
- Stocked supplies and set up cash drawers to maintain readiness for day's business
- Cleaned and sterilized equipment, work areas and glassware for safety
- Contacted clinics or physicians to request patient prescription refills
- Assisted patients with OTC medications and medical supplies
- Resolved account issues and prescription problems via telephone and at counter
- Handled prescription orders at counter, in drive-thru line and via delivery service
- Monitored individual patient medication by creating and maintaining profiles
- Met customer needs with knowledgeable pharmacy support
- Used aseptic techniques and sterilized equipment to minimize infections
- Supported pharmacists with measuring, counting and labeling prescriptions.
Supply Technician
HCA
St. Petersburg, Florida
08.2016 - 03.2019
- Received incoming shipments of supplies, instruments and equipment
- Delivered products to facility departments on time and obtained signed delivery documents
- Managed supply labeling system and maintained logs for official records
- Delivered necessary materials to production teams with expert coordination of supply chain plans and schedules
- Optimized warehousing plans to keep production materials and completed products organized and efficiently retrievable
- Supported timely production changes, organizing the necessary materials, equipment and products to help each happen smoothly
- Helped coordinate and integrate supply chain management strategies across departments.
Bakery Clerk
Publix
34665, FL
08.2014 - 08.2016
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Provided excellent customer service to foster satisfaction and loyalty.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Listened to guests to understand needs and help each person select optimal products and services.
- Assisted customers with locating items in the store, answered questions about products and prices.
Education
High School -
Fivay Highschool
Associate in Arts (A.A.) -
Pasco Hernando Community College
Skills
- Order Verification
- Regulatory Compliance
- Supply Restocking
- Workflow Optimization
- FDA Drug Safety Guidelines
- Patient Confidentiality
- Self-Driven and Motivated
- Attention to Detail
- Flexible Schedule
- Effective Multitasking
- Punctual and Dependable
- Customer Service
- Organizational Skills
- Task Prioritization
Timeline
Pharmacy Technician
Publix
12.2018 - Current
Supply Technician
HCA
08.2016 - 03.2019
Bakery Clerk
Publix
08.2014 - 08.2016
High School -
Fivay Highschool
Associate in Arts (A.A.) -
Pasco Hernando Community College