Julia N. Newton
Columbia,MO
Summary
Accomplished mortgage professional with a successful track record of origination, management and customer service. Self-motivated with a high attention to detail.
Overview
22
22
years of professional experience
Work History
Assistant Vice President Sales Manager
TOTAL LENDING CONCEPTS
04.2022 - 09.2024
- Managed Loan Officer's leads and Realtor relationships
- Assist Loan Officers with structuring loans and navigate guidelines
- Established high-performance within the team by setting clear expectations and providing regular feedback on individual performance contributions
- Trained and guided team members to maintain high productivity and sales performance
- Assisted in recruiting, hiring and training of Loan Officers
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms
Transaction Coordinator/Loan Coordinator
VETERANS UNITED HOME LOANS
11.2017 - 04.2022
- Effectively communicated with Borrowers, Loan Officers, Underwriters, Closers and other 3rd parties that were involved in the transaction, responding promptly to inquiries and requests via phone or email
- Managed a pipeline from Application to Funding within required turn times and quality standards
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Conducted consistent follow-ups with clients to address any concerns or questions related to their transactions promptly.
- Requested, received, reviewed and organized all necessary items to complete loan approval
- Reviewed and analyzed credit, income and asset documentation for underwriting
Senior Loan Officer NMLS 1313061
VETERANS UNITED HOME LOANS
03.2015 - 11.2017
- Called leads and educated borrowers on loan process and products
- Communicated loan status regularly with customers, responding promptly to inquiries and concerns via email and phone
- Analyzed borrowers’ credit for pre-approval or denial of loan applications
- Analyzed and managed numbers to increase and ensure efficiencies and meet company goals
Center Manager
BEST BUY HOMECARE
04.2009 - 06.2014
- Managed daily operations by supervising a staff of seven members, emphasizing on sales, customer service and quality patient care
- Established a professional work environment, including written employee policies
- Improved worker efficiency as the company grew its patient population
- Increased growth annually
- Met and exceeded monthly goals for sales and customer service
- Responsible for hiring and human resources
- Developed and maintained physician, assisted living and hospital accounts
- Maintained various reports for the Northwest region of Missouri
- Trained new managers across the region
Assistant Director of Operations
TIMELINE RECRUITING
10.2006 - 04.2009
- Responsible for accounts payable and receivable
- Assisted with human resources
- Coordinated contracts with hospital executives
- Designed marketing for recruiters and physicians
- Trained new office staff
- Sourced new hospitals for the development of new business
Sales professional
LEGEND MERCEDES-BENZ
06.2002 - 10.2006
- Responsible for the sale of Mercedes-Benz vehicles
- Maintained an extensive customer base
- Created advertising and developed ways to reach new customers
- Managed the sale of highline vehicles on eBay
Skills
- Active NMLS license
- Excel in guidelines and product knowledge
- Ability to optimize work and production procedures
- Experienced in sales and creative marketing
- Ability to meet and exceeded sales and profit margin goals
- Knowledgeable in Encompass
- Hiring, Training and Coaching
- Report Preparation
- Effective relationship building
- Business Development
References
References and letters of recommendation available on request.
Timeline
Assistant Vice President Sales Manager
TOTAL LENDING CONCEPTS
04.2022 - 09.2024
Transaction Coordinator/Loan Coordinator
VETERANS UNITED HOME LOANS
11.2017 - 04.2022
Senior Loan Officer NMLS 1313061
VETERANS UNITED HOME LOANS
03.2015 - 11.2017
Center Manager
BEST BUY HOMECARE
04.2009 - 06.2014
Assistant Director of Operations
TIMELINE RECRUITING
10.2006 - 04.2009
Sales professional
LEGEND MERCEDES-BENZ
06.2002 - 10.2006
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