Julia Nolan
Hebron,KY
Summary
Strategically-minded information security executive with proven ability to build collaborative business relationships, lead initiatives that enhance system protection while ensuring efficient task completion. Experienced in risk management, incident response, and regulatory compliance, adept at navigating complex security landscapes. Excel in communication, leadership, and strategic planning, driving teams towards achieving robust security postures.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Deputy Chief Information Security Officer
U.S. Bank
Cincinnati, Ohio
07.2024 - Current
- Excelled in multi-level communications, including the Board of Directors, operational, and executive risk committees.
- Partner with regulatory and oversight teams to ensure transparent and effective program delivery.
- Supported collective performance of diverse leadership and individual contributor teams focused on results, failing fast, and prioritizing positive culture.
- Managed a $15 million budget supporting operational and capital expenditures to keep lights on and prepare for the future.
- Influenced day-to-day culture of the executive leadership team within Information Security Services.
SVP, Director of Information Security
U.S. Bank
Cincinnati, Ohio
05.2021 - Current
- Lead diverse, long-standing teams with expertise in Insider Threat, Data Security, Data Science, Vulnerability Management, eDiscovery, Forensic Investigations, Offensive Security, and Security Awareness.
- Evaluated current technology stack to identify cost-saving opportunities and ensure robust coverage across a multi-cloud and legacy environment.
- Integrate internal and external intelligence to support threat-driven response, exercises, and hunting efforts operations and hunting plans.
- Negotiated contracts with suppliers while ensuring competitive pricing structures, with multi-million in savings.
- Navigating patent approvals on six models to identify insider threat and external fraud behaviors.
- Cultivated and maintained industry relationships through the Financial Services Information Sharing and Advisory Center (FS-ISAC), the Securities Industry and Financial Markets Association (SIFMA), and the National Cyber Forensics and Training Alliance (NCFTA) for Insider Threat and Data Security.
- Aligned with a product model, to establish and track key performance indicators, to assess the effectiveness of adopted initiatives and redirect efforts.
- Built top-performing teams by training in areas of expertise and through effective coaching and mentoring, with a specific focus on developing a leadership and coaching mentality.
- Collaborated with senior leadership to set long-term objectives for the company.
VP, Senior Information Security Manager
U.S. Bank
Cincinnat, Ohio
04.2017 - 05.2021
- Developed, implemented, and maintained information security policies, procedures, standards, and guidelines for Data Security, Insider Threat, and Data Science functions.
- Support internal investigations for employee and data-related events, ensuring a fact-based, balanced outcome.
- Trained personnel on best practices for information security management through gamification, engagement, and streamlined training design.
- Drove enterprise phishing failure rates below 2%, while increasing difficulty in exercise design.
- Ongoing evaluation of technology stack for capabilities and streamlining opportunities.
- Implemented enterprise-wide data security controls to automate access revocation, balancing business need with unnecessary exposure.
- Built a proprietary Insider Threat behavioral analytics platform to support a workforce of 80,000+ and avoid a multi-million dollar cost to the organization without sacrificing fidelity.
- Modernized a data science and advanced analytics platform to enable multidisciplinary developments for security detections.
Information Security Compliance Specialist
U.S. Bank
Cinci, Ohio
06.2016 - 04.2017
- Worked closely with regulatory and oversight teams to address key program enhancements.
- Build collaborative partnerships with key business stakeholders and risk teams to ensure successful delivery of business-minded security solutions.
- Identified gaps in current control frameworks which may lead to non-compliance issues.
Regulatory Strategy and Communications Manager / Vice President
U.S. Bank, N.A.
06.2012 - 06.2016
- Key strategist and owner of deliverables on CFPB and OCC exams and data requests, including deposits, overdrafts, small dollar lending, debt cancellation and other credit products
- Lead Product Strategy & Support (PS&S) work requests for internal audits and testing conducted by the Second and Third lines of defense
- Oversee workstreams to address Matters Requiring Attention (MRAs) from OCC and CFPB exams
- Create resolution strategies and support implementation for Corporate Audit Services (CAS), Compliance Quality Assurance (CQA) and Fair and Responsible Banking Division (FRBD) findings
- Oversee post-implementation validation and responses for audit and exams to show evidence of execution
- Collaborate with Regulatory Services, Government Affairs and trade organizations regarding regulatory strategy, including drafting of official comment letters on rulemaking activities and proposals
- Engage with regulators from the OCC and the CFPB regarding existing and proposed regulations relative to the consumer product set and customer experience expectations
- Monitor the regulatory environment and provide assessment of impact to existing product set to executive level and other key stakeholders
- Develop internal procedure set and risk controls; manage periodic updates to support evolving organizational structure and inherent risks; design of ongoing tracking and trends across all audit activity
- Implemented enterprise risk initiatives, including Third Party Risk Management, Enterprise Complaint Management, Key Indicators and FRBD Standard & Controls
Sales Support Manager – Product Strategy SWAT Team
08.2010 - 05.2012
- Serve as a liaison between PS&S and market leadership regarding the implementation of product initiatives.ves
- Design and present training programs on modifying the sales process to align with regulatory expectations.
Branch Operations Project Analyst 4
03.2009 - 08.2010
- Key member of Branch Operations Integration Team for more than 15 bank conversions
- Organize logistics of conversion manuals within strict timelines; ensure multiple teams execute to a series of events essential for a successful conversion; manage technical aspects of command center implementation and conversion week support
- Analyze previous conversion processes to improve efficiency, customer experience and retention; coordinate with Integration Team to resolve issues and create exception processes
Branch Operations Project Analyst 3
09.2006 - 02.2009
- Design and publish Retail branch policy based on risk factors, financial impact, branch processes and employee functions for high-risk topics including wire transfers, Medallion signature guarantee, and Anti- Money Laundering
- Partner with Retail Quality Assurance to determine where exceptions may or may not be appropriate and how to appropriately mitigate risk
- Major Project Implementation: MoneyGram to Western Union transition; enterprise-wide Medallion stamp certification; CMT Online Wire Transfer System; Cummins-Allison/Specialty Underwriters service and equipment upgrade; foreign currency rollout and revenue share
Retail Support Phone Analyst 2
U.S. Bank
05.2005 - 09.2006
Branch Manager
05.2004 - 05.2005
Co-Branch Manager
10.2003 - 05.2004
Assistant Branch Manager
06.2003 - 09.2003
In-Store Banker
10.2002 - 06.2003
Education
Bachelor of Arts - Speech Communications – Organizational Communications,Cultural Studies and Comparative Literature
University of Minnesota – Twin Cities
Skills
- Executive presence development
- Storytelling and practical application of key concepts
- Balanced risk decision-making
- Hiring and retaining top talent
- Effective process development
Accomplishments
- High Impact Development Program - 2024 completion
- U.S. Bank Legends of Possible Winner - 2020
- U.S. Bank Emerging Leader Program - 2019 completion
Certification
- Certified Insider Threat Program Manager - CERT/Carnegie Mellon
Timeline
Deputy Chief Information Security Officer
U.S. Bank
07.2024 - Current
SVP, Director of Information Security
U.S. Bank
05.2021 - Current
VP, Senior Information Security Manager
U.S. Bank
04.2017 - 05.2021
Information Security Compliance Specialist
U.S. Bank
06.2016 - 04.2017
Regulatory Strategy and Communications Manager / Vice President
U.S. Bank, N.A.
06.2012 - 06.2016
Sales Support Manager – Product Strategy SWAT Team
08.2010 - 05.2012
Branch Operations Project Analyst 4
03.2009 - 08.2010
Branch Operations Project Analyst 3
09.2006 - 02.2009
Retail Support Phone Analyst 2
U.S. Bank
05.2005 - 09.2006
Branch Manager
05.2004 - 05.2005
Co-Branch Manager
10.2003 - 05.2004
Assistant Branch Manager
06.2003 - 09.2003
In-Store Banker
10.2002 - 06.2003
Bachelor of Arts - Speech Communications – Organizational Communications,Cultural Studies and Comparative Literature
University of Minnesota – Twin Cities
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