Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Ortiz

Athens,GA

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

18
18
years of professional experience

Work History

WRS Driver II

UGA
04.2024 - Current
  • Safely, operate Non-CDL trucks and equipment.
  • Safely, operate CDL trucks and equipment.
  • Collect Waste, Recycling, Compost, and other special materials
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess

WRS Driver I

UGA
12.2023 - 04.2024
  • Safrly, Operate Non-CDL Trucks and Equipment
  • Spot for CDL trucks and equipment.
  • Collect waste, Recycling, Compost, and other special
  • Performs general laboring tasks that support in the University Waste, and Recycling Program.

Assistant Manager

Big Lots
04.2022 - 01.2024
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Bus Driver

Habersham School District
04.2013 - 10.2015
  • Assisted passengers with inquiries and requests during trips.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Inspected bus for any mechanical issues before departure.
  • Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.

Bus Driver

Clarke County Board Of Education
10.2007 - 04.2013
  • Assisted passengers with inquiries and requests during trips.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Inspected bus for any mechanical issues before departure.
  • Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.

Education

Diploma - Business

White County High School
Cleveland, GA
05.1996

Skills

  • Operate CDL Trucks and Equipment
  • Staff Training
  • Customer Relations
  • Customer Service and Satisfaction
  • Retail Operations Management
  • Merchandising
  • Cash Deposits and Receipts
  • Checking and Refilling Fluids
  • Electrical Understanding
  • Preventive Maintenance Services
  • Road-Worthiness Evaluations
  • Hand and Power Tools

Timeline

WRS Driver II

UGA
04.2024 - Current

WRS Driver I

UGA
12.2023 - 04.2024

Assistant Manager

Big Lots
04.2022 - 01.2024

Bus Driver

Habersham School District
04.2013 - 10.2015

Bus Driver

Clarke County Board Of Education
10.2007 - 04.2013

Diploma - Business

White County High School

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