Julia Pache
Kendall Park
Summary
Through my various types of work, I have developed life-long skills. I am a dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Chili's Bar and Grill. I have worked at enhancing sales through personalized service and effective communication while fostering team collaboration to ensure exceptional guest experiences. Committed to maintaining high standards of cleanliness and organization in fast-paced environments. Developed strong customer service and multitasking skills in a fast-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude and seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server
Chilis's Bar and Grill
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista
Starbucks
03.2022 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Counter/Dessert Maker
Confectionately Yours
04.2021 - 08.2021
- Warmly welcomed customers upon approaching counter and placing orders.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
- Maintained stock and replenished workstation products.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Made desserts, took phone orders, and handed out to-go orders to customers.
Education
No Degree - Psychology
Rutgers New Brunswick
New Brunswick, NJ05-2027
High School Diploma -
South Brunswick High School
Monmouth Junction, NJ06-2023
Skills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Time management
- Sales enhancement
- Strong work ethic
- Cash handling
Timeline
Server
Chilis's Bar and Grill
04.2024 - Current
Barista
Starbucks
03.2022 - 07.2023
Counter/Dessert Maker
Confectionately Yours
04.2021 - 08.2021
No Degree - Psychology
Rutgers New Brunswick
High School Diploma -
South Brunswick High School
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