Julia Paduano Zanona
Burlingame,CA
Summary
Proactive Student Assistant and Administrative Professional with extensive experience in facilitating communication, managing records, and enhancing cultural exchanges. Skilled in data organization, customer service, and employing positive guidance strategies. Bringing strong organizational abilities, confidentiality adherence, and leadership qualities to advance career in administrative and support roles.
Overview
8
8
years of professional experience
Work History
Student Assistant
San Mateo County Community College District
02.2023 - 05.2024
- Facilitated communication between faculty members and students through email correspondence or telephone calls.
- Responded promptly to emails from faculty members, students, and host families regarding questions.
- Organized and maintained office files, documents, and records.
- Assisted with answering telephone calls, managing databases with over 600 host families and 700 students, and drafting correspondence.
- Managed student profiles, housing applications, and placement records in the system.
Au Pair
Cultural Care
05.2018 - 01.2021
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Employed positive guidance strategies to encourage children and improve behavior.
- Engaged with children on individual basis to build positive, trusting relationships.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
Administrative Assistant
Cardeal Industria E Comércio De Alimentos LTDA
06.2016 - 03.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Science - Business Administration And Economics
College of San Mateo
San Mateo, CA05.2024
Skills
- Data organization
- Leadership Qualities
- Strong Organization
- Administrative tasks
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Student Assistant
San Mateo County Community College District
02.2023 - 05.2024
Au Pair
Cultural Care
05.2018 - 01.2021
Administrative Assistant
Cardeal Industria E Comércio De Alimentos LTDA
06.2016 - 03.2018
Associate of Science - Business Administration And Economics
College of San Mateo
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