Summary
Overview
Work History
Skills
Timeline
Generic

Julia Placido

Holmes,PA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Nanny

Private Residence
01.2023 - Current
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping and eating for children.

VOE Processor

Xactus LLC
04.2021 - 01.2023
  • Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
  • Received and reviewed incoming documents and materials.
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Communicated with originator and applicant concerning progress of loan file.
  • Analyzed borrower credit reports and income statements to verify accuracy.

Front Desk Supervisor

Red Roof Inn
08.2018 - 04.2021
  • Scheduled and assigned daily work and activities for team members.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Created lasting relationships with guests that built loyalty and drove hotel revenue.
  • Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.

Front Desk Agent

Red Roof Inn
02.2017 - 08.2018
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
  • Collected room deposits, fees, and payments.

Cashier, Electronic/Layaway Associate

K-Mart
09.2015 - 02.2017


  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Skills

  • Customer Service
  • Detail Oriented
  • Flexibility
  • Good communication skills
  • Great teamwork
  • Call Triaging

Timeline

Nanny

Private Residence
01.2023 - Current

VOE Processor

Xactus LLC
04.2021 - 01.2023

Front Desk Supervisor

Red Roof Inn
08.2018 - 04.2021

Front Desk Agent

Red Roof Inn
02.2017 - 08.2018

Cashier, Electronic/Layaway Associate

K-Mart
09.2015 - 02.2017

Similar Profiles

CREATE PROFILE
Julia Placido