Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Poncho

Phoenix,AZ

Summary

Highly efficient women well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

10
10
years of professional experience

Work History

Clerk

QuikTrip
11.2021 - Current
  • Interact with customers in person.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Delivered exemplary customer service and warmly greeted guests.
  • Rang up customers' orders by scanning products and keying prices into register.
  • Built trustful relationships with customers to encourage return visits.
  • Finalized sales and collected payments by totaling order and accepting tender from customer.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.

Picker

Gap Warehouse
06.2021 - 10.2021
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols and procedures to minimize workplace accidents.

Clerk

GCU Herd Stop
02.2020 - 09.2021
  • Interacted with customers in-person.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Operated cash register to accurately process and record customer payments.

Volunteer

Christina Kent Early Childhood Center
03.2018 - 05.2018
  • Participated in group activities with students to build teamwork and foster healthy relationships.
  • Cleaned playground and toys for the children to ensure cleanliness.


Volunteer

Albuquerque Bio Park
08.2017 - 02.2018

.

  • Maintained clean, neat, and operational facilities to serve program needs.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Volunteer

Ronald McDonald House Albuquerque
08.2016 - 05.2017
  • Provided support and companionship to patients in need of assistance.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.

Volunteer

Albuquerque Botanical Gardens
01.2016 - 05.2016
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.

Volunteer

Roadrunner Food Bank Of New Mexico
10.2015 - 12.2015
  • Organized, sorted and stored donations in orderly systems to minimize waste.
  • Distributed food boxes with carefully selected essentials to families in need.
  • Packaged up nonperishable food items for food bank visitors.
  • Loaded completed boxes onto pallets prior to departure.
  • Kept warehouses and preparation areas clean and orderly to limit workplace risk.

Volunteer

Los Poblanos Farm Albuquerque
08.2015 - 09.2015
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
  • Performed fall and spring cleanup to clear brush and debris from landscaped areas.

Volunteer

William Van Sumeren Equestrian Stables
06.2013 - 11.2013
  • Worked with ranch hands to clean stables and riding areas.
  • Cared for about 4 horses by feeding and watering them.
  • Kept grounds clean and orderly by monitoring and shoveling weeds and removing debris.


Education

Bachelor of Science - Justice Studies

Grand Canyon University
Phoenix, AZ
04.2023

High School Diploma -

Amy Biehl Charter High School
Albuquerque, NM
05.2019

Skills

  • Quality Management
  • Cash Handling
  • Peer Relationships
  • Handling Payments
  • Stocking
  • Good Communication Skills
  • Ability to Work Under Pressure
  • Good Decision-Making
  • Motivated
  • Conflict Resolution
  • Leadership
  • Adaptability

Timeline

Clerk

QuikTrip
11.2021 - Current

Picker

Gap Warehouse
06.2021 - 10.2021

Clerk

GCU Herd Stop
02.2020 - 09.2021

Volunteer

Christina Kent Early Childhood Center
03.2018 - 05.2018

Volunteer

Albuquerque Bio Park
08.2017 - 02.2018

Volunteer

Ronald McDonald House Albuquerque
08.2016 - 05.2017

Volunteer

Albuquerque Botanical Gardens
01.2016 - 05.2016

Volunteer

Roadrunner Food Bank Of New Mexico
10.2015 - 12.2015

Volunteer

Los Poblanos Farm Albuquerque
08.2015 - 09.2015

Volunteer

William Van Sumeren Equestrian Stables
06.2013 - 11.2013

Bachelor of Science - Justice Studies

Grand Canyon University

High School Diploma -

Amy Biehl Charter High School
Julia Poncho