Julia Price
St. Petersburg,FL
Summary
Purpose driven leader with a passion for customer obsession, team development, and operational excellence. Proven ability to lead diverse teams, improve efficiency, and support business goals through strong communication, initiative, and resourcefulness. Intellectually curious and committed to continuous improvement in team member experience and operations.
Overview
11
11
years of professional experience
Work History
Associate Store Team Leader
Whole Foods Market
01.2024 - Current
- Led daily operations including facility management, expense monitoring, and labor utilization.
- Fostered a customer-obsessed store culture that maintains a high level of service and hospitality.
- Ensured compliance with food safety, sanitation, and company operational standards.
- Ensured compliance with On Point program to create and maintain a culture of customer and team member safety.
- Entered store projections and reviewed daily to ensure they are within appropriate range.
- Fostered a positive work environment that encouraged teamwork, accountability, and high performance among team members.
- Trained and mentored members of team leadership so that they may grow within the company.
- Led several successful Community Connection events which inspired team members to become more involved with WFM and the community.
- Won the Global Climate Action Collaboration award for implementing an oyster shell recycling program at WFM St. Pete to assist in waste reduction.
E-Commerce Team Leader
Whole Foods Market
06.2022 - 01.2024
- Leading our WFMOA team of 30+ in-store shoppers.
- Inventing new strategies to improve team member and customer experience.
- Hiring and developing team members, team trainers, supervisors, and ATLs.
- Being an expert on WFMOA subject matter involving processes, execution, and metric goals.
- Ensuring all team members are meeting metric expectations, particularly in relation to food safety.
- We passed 100% of our food safety audits this year.
- Overseeing the creation of the schedule in accordance to what is forecasted by the coverage graph to ensure we can support incoming WFMOA orders.
- Providing performance evaluations.
- Creating and fostering a positive work environment.
Store Support Associate Team Leader
Whole Foods Market
05.2021 - 05.2022
- Overseeing a team of 90.
- Hiring new team members and performing I-9s.
- Tracking time and attendance
- Writing and delivering corrective actions, new member counselings, development plans, job dialogues, and separations.
- Leading the Whole Planet Foundation and Whole Kids Foundation campaigns.
- Co-leading the holiday table.
- Writing the team schedule in addition to navigating the Kronos outage and handwriting a schedule for 90 people.
- Developing our Prime team through the use of development plans based on the team members individual areas of opportunity. (Concessions, UPH, availability, etc.)
- Cross training In-Store Shoppers on front end tasks to foster a sense of community and culture.
Store Support Supervisor
Whole Foods Market
10.2020 - 04.2021
- Oversaw a team of cashiers daily which entails making sure that cashiers are providing the very best hospitality.
- Conducting audits, pick ups, and loans as necessary in addition to leading the store gift basket program.
- Coaching team members in the moment if any opportunities arise.
- Leading TPA Holiday Table.
Store Support Cashier/Booth Team Member
Whole Foods Market
12.2015 - 07.2020
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Screening candidates and participating in the interview process alongside leadership.
- Managing the gift basket program, including design, merchandising, inventory, and supply ordering.
- Planning and executing fundraising events for Whole Planet Foundation and Whole Kids Foundation, securing donations from local brand partners, and building community relationships.
- Leading educational in-store field trips for groups of 60+ students and chaperones to promote community engagement and brand awareness.
- Recipient of two outstanding customer service awards for my commitment to customer obsession.
Education
Playwriting With Sociology Minor
Marymount Manhattan
Manhattan, NYSkills
- Adaptability
- Customer Obsession
- Emotional Intelligence
- Effective Communication
- Solution Oriented
- Inquisitive
Timeline
Associate Store Team Leader
Whole Foods Market
01.2024 - Current
E-Commerce Team Leader
Whole Foods Market
06.2022 - 01.2024
Store Support Associate Team Leader
Whole Foods Market
05.2021 - 05.2022
Store Support Supervisor
Whole Foods Market
10.2020 - 04.2021
Store Support Cashier/Booth Team Member
Whole Foods Market
12.2015 - 07.2020
Playwriting With Sociology Minor
Marymount Manhattan