Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Julia Purser

Saint Simons Island,GA

Summary

Proactive and versatile professional with a strong dedication to quickly adapting to new challenges. Proven problem-solving abilities complemented by a successful track record in building strong client and team relationships. Committed to enhancing customer satisfaction and achieving positive outcomes through exceptional service delivery and effective communication skills. Core competencies include customer service excellence, multitasking, and time management.

Overview

15
15
years of professional experience

Work History

Inventory Management Associate

MedShare International
Atlanta, GA
01.2021 - 10.2021
  • Managed and monitored the inventory of medical supplies and equipment for a global healthcare nonprofit.
  • Utilized inventory management software to track stock levels, ensuring that products were consistently available for distribution to healthcare facilities in underserved regions.
  • Ensured that all medical supplies and equipment met the organization's quality standards and regulatory requirements.
  • Verified expiration dates and compliance with healthcare industry regulations to ensure that all items distributed were safe for use.
  • Facilitated inventory storage in the warehouse, ensuring that all products were properly labeled, stored, and organized for efficient retrieval.
  • Worked closely with warehouse teams to optimize storage space and streamline the preparation of outgoing shipments.
  • Accurately entered inventory data into centralized systems, updating stock levels, order statuses, and product details.
  • Collaborated with supply chain teams to ensure a seamless flow of goods from suppliers to healthcare providers.

Social Media Coordinator

The Rosebud Company
Atlanta, GA
01.2012 - 01.2021
  • Produced creative content, including blog posts, photos and videos showcasing completed flooring projects, customer testimonials, and behind-the-scenes business operations.
  • Managed The Rosebud Company's social media presence across multiple platforms, including Facebook and Instagram.
  • Developed a consistent brand voice and strategy to increase followers and customer interaction.
  • Designed and sent out regular email newsletters via MailChimp to keep customers informed about promotions, new offerings, flooring tips, and recent projects.
  • Maintained subscriber lists, segmented audiences for targeted messaging, and analyzed open and click-through rates to improve future campaigns.
  • Collaborated with website developer to maintain and update the company website in order to ensure it accurately reflects products, services, and company information.
  • Utilized WordPress to maintain regular content updates, edit blog posts, uploading new project photos, and ensuring the site was user-friendly and functional.

Assistant in Optometry Research

Robin Chalmers, MD
Atlanta, GA
01.2007 - 01.2021
  • Assisted with gathering and organizing clinical data from various medical files and patient records
  • Ensured the accuracy and completeness of information extracted, while maintaining strict confidentiality and compliance with medical data privacy standards (HIPAA)
  • Entered collected data into Microsoft Excel, ensuring data was accurately inputted and organized into structured formats for analysis
  • Utilized Excel's advanced functions to clean and manipulate data for ease of analysis
  • Transcribed recorded interviews from research studies into accurate written format
  • Ensured that all transcription work was completed with a high level of accuracy and attention to detail, maintaining the integrity of the original content
  • Prepared transcriptions in the required format for research purposes, ensuring the documents adhered to the study's formatting standards
  • Contributed to several clinical research papers, with my data assistance being acknowledged in multiple publications led by Dr
  • Robin Chalmers
  • This recognition reflected my important role in providing accurate data that directly supported the findings and conclusions of the research
  • Worked closely with Dr
  • Robin Chalmers and the clinical research team to ensure data was accurately represented and met the needs of ongoing research projects
  • Provided consistent support to facilitate the timely completion of research initiatives

Administrative Assistant

Elevate Solutions Group
Atlanta, GA
08.2019 - 03.2020
  • Provided comprehensive support to Michael Sinclair, assisting with day-to-day office operations
  • Played a key role in drafting and creating Statements of Work (SOWs) for a variety of products and projects
  • Collaborated with different departments to gather project specifications and ensure that all technical and operational details were accurately captured, providing clear guidance for project execution
  • Collaborated closely with a small, dynamic team, ensuring effective communication and teamwork
  • Contributed ideas and participated in brainstorming sessions to develop solutions to challenges, improving team performance and productivity
  • Assisted with assembly and production tasks in a warehouse setting
  • Worked hands-on to ensure that products were assembled, packaged, and prepared for distribution according to strict specifications and quality standards
  • Photographed a variety of product lines to ensure in a high quality presentation across platforms

Food Runner/Hostess

il Giorgione
Columbia, SC
10.2018 - 04.2019
  • Efficiently delivered food orders from the kitchen to customers' tables, ensuring prompt and accurate service
  • Collaborated with servers and kitchen staff to prioritize food delivery based on customer preferences and timing
  • Maintained a clean and organized work area, adhering to health and safety regulations
  • Assisted in setting up dining areas before service, including arranging table settings and utensils
  • Demonstrated strong attention to detail when checking orders for accuracy before delivering them to customers
  • Adapted quickly to changes in customer needs or restaurant procedures, ensuring smooth operations during peak hours

Administrative Assistant

Owen Planning Service
Irmo, SC
10.2018 - 03.2019
  • Coordinated and handled both incoming and outgoing communication, including emails, phone calls, and written correspondence
  • Ensured timely responses to client inquiries and routed messages to the architectural draftsman or appropriate team members
  • Assisted in organizing and managing architectural drafts and blueprints
  • Ensured proper storage and filing of hard copies and digital files, maintaining easy access for the draftsman and project teams
  • Responsible for preparing and sending invoices for completed projects
  • Managed accounts receivable by tracking payments, issuing receipts, and following up with clients on overdue balances
  • Greeted clients and visitors in a professional and welcoming manner
  • Scheduled appointments for the draftsman, ensuring that client meetings were organized and properly documented
  • Provided assistance to clients with inquiries or directed them to the appropriate person for further assistance
  • Answered and directed phone calls to the draftsman or other relevant staff
  • Took messages when necessary and ensured important communications were passed on in a timely manner
  • Responsible for maintaining a clean and orderly office environment
  • Managed office supplies inventory, ensured stock levels were maintained, and ordered supplies as needed
  • Organized and cleaned the office space to ensure a productive and professional working environment
  • Provided additional support for day-to-day office operations, including filing, photocopying, organizing documents, and assisting with various administrative tasks as requested by the draftsman or office manager

Server/Hostess

Sakura Japanese Restaurant
Columbia, SC
11.2017 - 08.2018
  • Developed relationships with regular customers by providing personalized service based on their preferences.
  • Maintained a clean work area throughout shifts by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed.
  • Coordinated efforts across teams to deliver precise orders within expected timeframes.
  • Maintained knowledge of daily specials, menu items, and restaurant promotions to effectively assist guests with their selections.
  • Provided exceptional customer service by addressing guest inquiries and concerns in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.

Server/Support Staff

Basil Thai
Columbia, SC
05.2016 - 04.2017
  • Developed strong menu knowledge including ingredients used in dishes allowing me provide detailed information about menu items and address customer's dietary needs
  • Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Trained new staff members on restaurant procedures, menu items, and customer service standards
  • Provided responsible alcohol service with knowledge of wines, beer, and specialty cocktails

Bartender/Server

Wilmington Moose Lodge
Wilmington, NC
06.2014 - 06.2015
  • Provided exceptional food and beverage service in a fast-paced environment, ensuring guests received timely and accurate orders
  • Responsible for mixing and serving alcoholic beverages, adhering to state regulations, and checking IDs to ensure legal compliance
  • Delivered excellent customer service by creating a welcoming and friendly atmosphere, addressing guest concerns, and ensuring a positive dining experience
  • Handled customer complaints professionally and worked to resolve issues to their satisfaction
  • Assisted the management team in overseeing daily operations, ensuring smooth service during peak hours, and handling employee tasks
  • Acted as a point of contact in the absence of management, ensuring that all staff adhered to service standards and operational procedures
  • Responsible for placing orders for food and bar supplies with vendors
  • Ensured timely and accurate deliveries of stock, and organized inventory in an efficient manner to minimize waste and ensure a continuous flow of service
  • Conducted regular inventory checks of food and beverage supplies
  • Managed product levels and ensured that necessary items were restocked on time
  • Assisted in identifying and eliminating waste to reduce costs
  • Managed the social media presence for the Wilmington Moose Lodge, including updating the Facebook page and newsletter
  • Created and posted engaging content to keep members informed about upcoming events, promotions, and lodge activities

Scientific Researcher and Journal Editor's Assistant

Emory Eye Center
Atlanta, GA
01.2008 - 01.2009
  • Performed in-depth research under the guidance of Dr. Jeffery Boatright and Dr. John M. Nickerson, focusing on retinal physiology.
  • My work contributed to studying potential treatments for macular degeneration, leading to significant, positive findings that could help counteract the disease's progression.
  • Conducted various laboratory experiments to gather data on retinal cells and their response to treatment.
  • Collaborated with senior researchers for hypothesis refinement and verification of results.
  • Worked directly with Dr. Boatright and Dr. Nickerson to develop and execute research protocols.
  • Participated in team meetings to discuss progress, share findings, and propose new approaches to research.
  • Played a critical role in editing and proofreading scientific research papers for publication in the online journal Molecular Vision.
  • Reviewed manuscripts for clarity, accuracy, and adherence to scientific writing standards, ensuring that all data was presented effectively.
  • Utilized specialized publishing software to format and submit research papers to Molecular Vision and other scientific journals.

Education

Associate's degree -

Midlands Technical College
Columbia, SC
01.2018

Skills

  • Optimistic Outlook
  • Organizational Skills
  • Social Media Marketing
  • Digital Email Campaigns
  • Proofreading
  • Medical Transcription
  • Writing Skills
  • Clinical Trial Analysis
  • Digital Photography
  • Analytics
  • Social Media Management
  • Scientific writing
  • Alcohol and food service
  • Assembly Experience
  • Filing
  • Clinical Research
  • QuickBooks
  • Data Evaluation
  • Microsoft Office
  • Strategic Project Planning
  • Blog Writing for WordPress
  • Data Entry
  • Effective Problem Solving
  • Computer proficiency: Apple and Windows
  • Dedicated Work Ethic
  • Formal Dining Etiquette
  • Customer Service
  • Point of Sale (POS) system operations
  • Responsible Beverage Service
  • Food Safety Compliance
  • Hospitality Service Expertise

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Inventory Management Associate

MedShare International
01.2021 - 10.2021

Administrative Assistant

Elevate Solutions Group
08.2019 - 03.2020

Food Runner/Hostess

il Giorgione
10.2018 - 04.2019

Administrative Assistant

Owen Planning Service
10.2018 - 03.2019

Server/Hostess

Sakura Japanese Restaurant
11.2017 - 08.2018

Server/Support Staff

Basil Thai
05.2016 - 04.2017

Bartender/Server

Wilmington Moose Lodge
06.2014 - 06.2015

Social Media Coordinator

The Rosebud Company
01.2012 - 01.2021

Scientific Researcher and Journal Editor's Assistant

Emory Eye Center
01.2008 - 01.2009

Assistant in Optometry Research

Robin Chalmers, MD
01.2007 - 01.2021

Associate's degree -

Midlands Technical College

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Julia Purser