Julia Rafferty
Deptford,New Jersey
Summary
Professional with strong experience and readiness for hospitality role. Skilled in providing exceptional guest services, problem-solving, and managing requests to enhance guest satisfaction. Known for effective collaboration with team members to achieve outstanding results and adapt to changing needs. Expertise in communication, organization, and personalized service, ensuring seamless and positive experience for all guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Relations Intern
ILEWASI
05.2024 - 07.2024
- Helped plan and execute private, company, and client events.
- Drafted, edited and distributed social media posts.
- Worked alongside children befitted by the programs provided.
- Attended international seminars and meetings regarding youth philosophy.
Emergency Medical Technician
Virtua Health System
07.2023 - 05.2024
- Provide ample patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Store Associate
Plato's Closet
03.2022 - 07.2023
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Provided help in running the store Instagram and advertising clothing drops.
Waitress
Fireside Family Restaurant
07.2021 - 10.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Lifeguard
Whitman Swim Club
05.2020 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Arts - Communications And Psychology
Rowan University
Glassboro, NJ05-2025
High School Diploma -
Deptford High School
Deptford, NJ06-2023
Skills
- Critical decision-making skills
- Conflict Resolution
- Multitasking
- Problem-solving abilities
- Reliability
- Strong communicator
- Team player mentality
- Hospitality
- Proactive attitude
- Detail-oriented approach
- Reliable punctuality
- Efficient resourcefulness
Certification
- Certified Medical Assistant
- New Jersey Registered Emergency Medical Technician
- Nationally Registered Emergency Medical Technician
- CPR and BLS Certified
Timeline
Public Relations Intern
ILEWASI
05.2024 - 07.2024
Emergency Medical Technician
Virtua Health System
07.2023 - 05.2024
Store Associate
Plato's Closet
03.2022 - 07.2023
Waitress
Fireside Family Restaurant
07.2021 - 10.2021
Lifeguard
Whitman Swim Club
05.2020 - 08.2021
Bachelor of Arts - Communications And Psychology
Rowan University
High School Diploma -
Deptford High School
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