Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Garcia

Yucaipa,CA

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

25
25
years of professional experience

Work History

Warehouse Associate

Kohls Distribution Center
10.2023 - Current
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Aided in optimizing warehouse layout for better space utilization and efficient material flow.
  • Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.

Store Associate

7-11 Corporations
04.2022 - Current
  • Cashier, Customer Service, Back stock
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.

Stock Associate

Big Lots
10.2021 - 05.2023
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals
  • Greeted costumers and directed to requested products
  • Volunteer to assist with projects, demonstrating willingness to learn new task and increase skill levels
  • Answer customers questions and provided detailed product information.
  • Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and directed to requested products.

Customer Service Associate

H&R Block
10.2005 - 04.2009
  • Provided Primary customer support to internal and external customers
  • Confirm appointments, communicated with clients and updated client records
  • Answer phone promptly and directed incoming calls to correct offices
  • Greeted incoming visitors and customers professionally and provided friendly knowledgeable assistance
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Conducted follow-up calls to ensure complete satisfaction after issue resolution or product purchase completion.
  • Maximized efficiency within the workplace by implementing new organizational methods for handling daily tasks.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Housekeeping Room Attendant

Comfort Inn & Suites
08.2006 - 03.2007
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.

Telephone Operator

First Data Corporations
08.1998 - 02.2003
  • Supported customers by managing calls per day efficiently while maintaining professionalism and upbeat tone
  • Logged and routed incoming mail, conducted data entry and prepared outgoing mail
  • Collected personal information from customers to accurately document requests
  • Perform data entry operations to update database and customers responses.
  • Enhanced customer satisfaction by promptly answering and directing incoming calls to appropriate departments.
  • Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
  • Streamlined communication between departments by accurately transferring calls and relaying messages in a timely manner.
  • Supported company operations by performing various administrative tasks such as data entry, filing, and scheduling appointments as needed.

Education

Abraham Lincoln High School
Los Angeles, CA
01.1987

Skills

  • Pallet Jack
  • Commercial Cleaning
  • Communication Skills
  • Shipping & Receiving
  • Merchandising
  • Inventory Control
  • Warehouse Experience (3 years)
  • Packaging
  • Order Picking
  • Load & Unload
  • Sales (3 years)
  • English
  • Fluent
  • Spanish
  • Cardboard Baling
  • Purchase Order Verification
  • Inventory Counting
  • Order Picking and Processing
  • Freight Labeling
  • Lifting and Sorting
  • Merchandise Staging
  • Warehouse Logistics
  • Pallet Jack Operations
  • Loading and Unloading
  • Warehouse Operations
  • Material Handling
  • Excellent Driving Record
  • Cycle counting

Timeline

Warehouse Associate

Kohls Distribution Center
10.2023 - Current

Store Associate

7-11 Corporations
04.2022 - Current

Stock Associate

Big Lots
10.2021 - 05.2023

Housekeeping Room Attendant

Comfort Inn & Suites
08.2006 - 03.2007

Customer Service Associate

H&R Block
10.2005 - 04.2009

Telephone Operator

First Data Corporations
08.1998 - 02.2003

Abraham Lincoln High School

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Julia Garcia