Julia Ramos
Deland
Summary
Starting Summer 2025, prior to graduation, I will be starting my coursework to complete my BSN. Upon graduation with my ADN from Daytona State College, I plan on working at ORMC, with my goal of becoming part of the emergency department team! Working in the ER at Halifax Health in Daytona Beach, I have been exposed to so much and believe that the ER is my calling. I love the idea of being part of a team and where everyone works together quickly to solve problems, make important decisions, handle emergencies, and help/communicate with their patients. I am very eager to learn and hope that I get chosen to be apart of this wonderful program and opportunity!
Overview
6
6
years of professional experience
Work History
Patient Access Specialist
Halifax Health Medical Center Emergency Department
05.2023 - Current
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Collaborated with clinical staff to ensure seamless coordination of care for patients.
- Verified patient insurance eligibility and entered patient information into system.
Service Receptionist
Jaguar Land Rover
01.2019 - 08.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Ensured timely completion of essential paperwork for each customer visit, improving overall operational efficiency.
- Fostered strong relationships with clients through consistent professional communication both in person and over the phone.
- Coordinated appointments between clients and service technicians for optimal scheduling efficiency within the department.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
Associate of Science - ADN-Associates Degree of Nursing
Daytona State College
Daytona Beach, FL12-2025
Associate of Science - Nursing Prerequisites
College of Central Florida
Ocala08-2017
Skills
- CPR and AED certified
- HIPAA and confidentiality
- Professional customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Critical thinking
- Active listening
- Calm under pressure
- Excellent communication
Timeline
Patient Access Specialist
Halifax Health Medical Center Emergency Department
05.2023 - Current
Service Receptionist
Jaguar Land Rover
01.2019 - 08.2022
Associate of Science - ADN-Associates Degree of Nursing
Daytona State College
Associate of Science - Nursing Prerequisites
College of Central Florida
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