Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities. Energetic Busser with many years of experience in fast-paced environments. Committed to managing guest expectations and maximize satisfaction. Well-versed in staying on top of guest needs and delivering fast, friendly service.
Overview
3
3
years of professional experience
Work History
Busser
Greg Howard
Colorado Springs, Colorado
06.2021 - 08.2024
Greeted customers and answered questions about menu items.
Provided quick and efficient clearing of tables between courses.
Bussed and reset tables in an orderly fashion.
Assisted servers with stocking supplies, setting up for service and cleaning duties.
Maintained cleanliness of restaurant dining area throughout shift.
Replenished napkins, condiments, silverware and glassware as needed.
Delivered food orders to tables in a timely manner according to company standards.
Ensured that each table was properly set before seating guests.
Conducted regular checks on customer satisfaction levels during meal service.
Organized storage areas for clean dishes and stocked linens.
Communicated with kitchen staff regarding any special requests from customers.
Took initiative to help others whenever necessary.
Maintained a friendly attitude towards customers at all times.
Provided assistance to other bussers or waitstaff when needed.
Adhered to sanitation guidelines when handling food and beverage items.
Inspected dining room furniture for cleanliness prior to seating guests.
Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
Cleared tables to maintain high turnover rate and minimize wait times.
Followed safety and sanitation guidelines in accordance with local health regulations.
Wiped down and cleaned chairs, booths, and highchairs.
Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Observed tables to tend to guest needs and identify customer service opportunities.
Helped employees complete required activities during peak periods.
Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Expedited food to tables to assist servers during busy periods.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Notified manager of issues with equipment or breakage.
Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Assisted in the training of new bussers, sharing knowledge and best practices.
Participated in team meetings to discuss service improvements and guest feedback.
Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
Assisted in the preparation of large parties and special events to ensure smooth service.
Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
Greeted frequent visitors by name and explained new promotions.
Asked customers about meals to assess satisfaction and collect vital feedback.
Stocked customer service stations with paper products or beverage preparation items.
Resolved guest complaints to maintain complete customer satisfaction.
Made friendly conversation with customers to provide enjoyable bar experience.
Filled and served various beverages for customers.
Stocked service stations with ice, napkins and straws.
Supported serving staff in delivering accurate and well-presented food orders.
Removed trays and stacked dishes for return to kitchen after finished meals.
Maintained clean and orderly appearance throughout kitchen and dining area.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Greeted guests with friendliness and professionalism.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Worked in close collaboration with team members to ensure customers received high-quality service.
Effectively multitasked within fast-paced environment.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
Engaged with guests in a polite and friendly manner to enhance the dining experience.
Stocked service areas with supplies such as coffee, food, tableware, and linens.
Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
Refilled condiments and other supplies at tables and in service areas as necessary.
Assisted with dishwashing and related kitchen duties as needed during peak times.
Education
High School Diploma -
Palmer High School
Colorado Springs, CO
05-2024
Skills
Server Support
Beverage Service
Quality Assurance
Food Running
Table Bussing
Resourcefulness
Cleaning procedures
Effective problem solving
Turning Tables
Cleaning and sanitizing
Strong client relations
Mentoring
Team Collaboration
Performance Improvement
Training and coaching
Restaurant industry expertise
Customer service excellence
Professional Appearance
Menu knowledge
References
Greg Howard (former boss) 719-651-5462
Nanci Saunders (former boss) 719-799-3341
Accomplishments
Secretary of Morale senior year in student council.