Compassionate, driven, and dedicated Social Worker with a broad skill set, seeking to apply those skills while continuing to learn and grow in the field
• Conducted biopsychosocial assessments and developed individualized care plans for high-risk short-term and long-term care residents
• Conducted biopsychosocial assessments and developed individualized care plans for high-risk short-term and long-term care residents.
• General knowledge of Medications and Psychotropic medications
• Provided emotional support, crisis intervention, and counseling to residents and families facing medical, emotional, or end-of-life challenges
• Coordinated discharge planning and post sub-acute care transitions by collaborating with physicians, therapists, home care agencies, and insurance providers
• Facilitated resident/family care conferences quarterly and upon admission with interdisciplinary team present
• Navigated insurance systems including Medicare, Medicaid, and HMOs to advocate for service coverage, authorizations, continuity of care
• Served as grievance officer, addressed complaints/concerns while upholding regulatory standards and ensuring timely resolution
• Educated residents/families of their rights (participation in care planning, filing grievances, making informed decisions about their care)
• Consulted with the interdisciplinary team on psychosocial concerns, discharge barriers, and complex family dynamics
• Documented resident progress, psychosocial interventions, and discharge summaries in compliance with regulatory standards using PointClickCare (PCC) electronic health record software
• Collaborated with external agencies including hospice, DME vendors, transportation providers, dialysis clinics, Montgomery/Bucks County Area Agency on Aging, behavioral health providers, and housing programs
• Coordinated with outpatient dialysis centers/sent referrals, managed transportation logistics, and supported residents/families in understanding dialysis limitations and compliance
• Participated in monthly QAPI (Quality Assurance & Performance Improvement) meetings to identify trends and contribute to interdisciplinary strategies for improving resident care and regulatory compliance
• Assisted with CHC Waiver applications and facilitated Nursing Home Transition (NHT) planning for eligible residents pursuing community with resources from MA.
I was a coordinator/assistant for PAIPL (Pennsylvania Interfaith Power and Light) - a faith-based and environmental non-profit that is a partner of the CommUnity Zone