Julia Riley
Crestview
Summary
Dedicated and compassionate Registered Nurse (RN) looking to transition to a career in OB. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
North Okaloosa Medical Center
06.2022 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
SR Financial Sales II
BBVA Compass Bank
06.2014 - 12.2016
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Implemented initiatives to improve customer satisfaction and increase repeat business.
Assistant Branch Manager
BBVA Compass Bank
10.2007 - 06.2014
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Maximized efficiency through effective resource allocation and employee management.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Supervised team of 5 branch employees and made recommendations regarding performance evaluations.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Protected company assets with strategic risk management approaches.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Customer Service Coordinator
BBVA Compass Bank
01.2003 - 10.2007
- Devised and deployed successful approaches to retain customers and boost brand loyalty.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Reviewed submitted documents to check compliance and enforce recordkeeping policies.
- Responsible for and supervising the teller line.
- Prepare, process, and balance all incoming and outgoing currency shipments.
- Monthly audits to stay compliant with banking procedures.
Education
Associate of Science - Nursing
Northwest Florida State College
Niceville, FL05.2022
Associate of Arts - Pre-nursing
Northwest Florida State College
Niceville, FL05.2019
Skills
- Patient and family advocacy
- Patient Care
- Infection Control
- Patient and family education
- Physical assessments
- Professional bedside manner
- Care Plan Development
- Collecting vitals
- Medication Administration
Certification
- BLS - Basic Life Support, Expires 11/23
Timeline
Registered Nurse, Medical-Surgical Unit
North Okaloosa Medical Center
06.2022 - Current
SR Financial Sales II
BBVA Compass Bank
06.2014 - 12.2016
Assistant Branch Manager
BBVA Compass Bank
10.2007 - 06.2014
Customer Service Coordinator
BBVA Compass Bank
01.2003 - 10.2007
Associate of Science - Nursing
Northwest Florida State College
Associate of Arts - Pre-nursing
Northwest Florida State College
- BLS - Basic Life Support, Expires 11/23
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