Julia Robledo
Temple
Summary
Julia Robledo has obtained a Bachelors Degree of Social Work from the University of Mary Hardin Baylor in 2023. She is a dedicated and meticulous worker when pursuing goals of hers and others. Ms. Robledo is wanting to pursue a Masters in Social Work and has been accepted into UTSA Online Masters Program in the Summer. She has developed critical thinking skills and understands the importance of working in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Housing/Adult Mental Health Case Manager
Behavioral Health Network
09.2024 - Current
- Provided patients and family members with education regarding illness, medications, and treatment plans.
- Monitored ongoing treatments for medication side effects, worsening of symptoms and therapeutic response.
- Worked with clients to provide resources based on needs.
- Provided psychosocial support to develop coping skills and support personal goals for recovery.
- Developed goal-oriented psychoeducational and activity groups to improve clients' level of functioning.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Observed and monitored client behavior and responses to treatment.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Encouraged patients to discuss experiences in group and individual settings.
Housing Case Worker
Endeavors Veteran Services
08.2023 - 09.2024
- Advocate for and facilitate Veterans' access to community resources; housing assistance, utility assistance, and relevant community services and benefits
- Build database of community resources
- Provide referrals to community resources as needed
- Conduct outreach and networking activities in the community, such as stand-downs, tent cities, bus stations, shelters, under bridges etc
- Provide presentations at various community groups in assigned counties
- Be active in and network at monthly Veteran community groups
- Promote the success and reputation of the Supportive Services for Veteran Families program
- Conduct initial eligibility screening of Veterans seeking program assistance and provide general information and community referrals to Veterans not meeting program eligibility requirements and/or Veterans not scheduled with a Case Manager due to program capacity
- Complete Intake and Case Management for eligible clients
- Evaluate individual and family needs
- Complete service plan with Veteran including housing and other related needs
- Coordinate and monitor services, including comprehensive tracking of Veteran activities in relation to service plan and Housing Inspections
- Document detailed case notes, daily; maintain comprehensive client files as per Policies and Procedures
- Staff case load regularly with Lead Case Manager
- Coordinate regularly with LOIS to review outreach plan, Outreach Log, Call Log, etc
- Prepare reports as requested by Lead Outreach and Intake Specialist, Program Director or Site Coordinator, and provide on-going program evaluation and recommendations
- Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to 'Empower people to build better lives for themselves, their families and their communities.'
Waitress
King Noodle and Bar
05.2023 - 08.2023
- Consistently exceeded sales goals by adding sides or drinks to customers' orders based on preferences shared during conversations with them
- Maintained accuracy of cash register transactions by accurately counting money and entering data correctly into POS system
- Delivered excellent customer service while taking orders and making accurate changes at a fast pace
- Received outstanding feedback from guests regarding friendly attitude and professionalism in handling their orders
- Demonstrated an ability to handle stress calmly under pressure situations such as busy weekends or holidays without sacrificing quality of product delivered or level of customer service provided
Intern
Area Agency on Aging
05.2023 - 08.2023
- Attended meetings within Social Services as well as with clients
- Worked next to Social Worker in learning the Social Work Field
- Met weekly with Social Work Supervisor to broaden my outlook on the social work field
- Able to broaden knowledge in the Social Work Field as well as make a positive impact on others
Intern
University of Mary Hardin Baylor
01.2023 - 05.2023
- Curated a monthly newsletter for the entire Social Work Program that covered topics including student highlights, monthly themes, faculty interviews, and interviews from social work organizations
- Created a social work bulletin board for students to see throughout the halls that depicted monthly social work themes (i.e., Sexual Assault Awareness Month)
- Conducted classroom supervision and lead class discussion when professor was not available
Education
Masters of Social Work - Social Work
The University of Texas At Arlington
Arlington, TX07-2025
Bachelors in Social Work - Social Work
University of Mary Hardin-Baylor
Belton, TX07-2023
Skills
- Communication
- Research
- Time Management
- Problem Solving
- Critical Thinking
- Excel
- Microsoft
- PowerPoint
Timeline
Housing/Adult Mental Health Case Manager
Behavioral Health Network
09.2024 - Current
Housing Case Worker
Endeavors Veteran Services
08.2023 - 09.2024
Waitress
King Noodle and Bar
05.2023 - 08.2023
Intern
Area Agency on Aging
05.2023 - 08.2023
Intern
University of Mary Hardin Baylor
01.2023 - 05.2023
Masters of Social Work - Social Work
The University of Texas At Arlington
Bachelors in Social Work - Social Work
University of Mary Hardin-Baylor
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