Julia Rodig
Hilton Head Island,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Assistant Event Operations Manager
The Westin Hilton Head Island Resort & Spa
04.2024 - Current
- Supervised a team of event staff, providing guidance and direction to ensure high levels of performance and customer satisfaction.
- Conduct post-event evaluations to identify areas for improvement and implemented changes accordingly for future events.
- Manage logistics for large-scale events of up to 1,500 people, resulting in seamless execution and positive attendee feedback.
- Maintain detailed records of all events, including timelines, expenses, resources used, and participant feedback – this information was invaluable for refining processes and improving overall outcomes.
Executive Meeting Specialist
The Westin Hilton Head Island Resort And Spa
08.2023 - 04.2024
- Enhanced client satisfaction by executing seamless meetings and events for up to 1,000 guests.
- Coordinated with multiple departments to ensure successful execution of large-scale events.
- Maintained strong relationships with clients by providing consistent communication and updates on event progress.
- Served as a key liaison between clients, vendors, and all resort departments.
- Conducted post-event evaluations, identifying opportunities for improvement and implementing changes as necessary.
- Verified meeting and event rooms/space are set according to Banquet Event Orders and customer requirements.
Assistant Event Manager
City Grocery Group
01.2023 - 08.2023
- Helped plan and execute events consisting of 25-200 people.
- Responded and discussed event inquires with clients.
- Developed information and task timelines to ensure an effective flow for all special events.
- Responsible for exceeding the expectations of clients and guests.
- Managed budgets, ensuring cost-effective event organization without compromising quality.
- Actively participated in site visits, providing valuable input on venue selection based on logistical requirements.
- Created detailed floor plans and layouts that maximized space utilization while adhering to safety regulations.
Cocktail Waitress
City Grocery Group
08.2022 - 08.2023
- Greeted patrons and set the tone for a positive dining experience.
- Suggested cocktail options based on customer preference, daily specials and inventory availability.
- Managed multiple client orders accurately and simultaneously.
- Suggested additions to patron's orders in order to improve their dining experience.
- Collaborated with bartenders to ensure timely delivery of drinks to guests, improving overall efficiency.
Hostess
City Grocery Group
07.2021 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Created and confirmed dining reservations, initiated take-out orders, and responded to questions to create the best possible experience.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Assistant Event Coordinator
The Inn at Ole Miss
06.2021 - 08.2023
- Helped plan and execute University events consisting of 25-300 people.
- Responsible for exceeding the expectations of clients and guests.
- Responsible for creating and building relationships with clients and guests.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
Fundraiser Event Assistant
Events Unlimited - Donna Dami
07.2017 - 05.2020
- Increased donor engagement by organizing and executing successful fundraising events.
- Enhanced event atmosphere by coordinating creative decorations and themes for memorable experiences.
- Streamlined event planning processes through effective communication with team members and vendors.
- Maximized fundraising potential by researching and targeting appropriate sponsors for each event.
- Boosted attendee satisfaction by coordinating seamless registration processes at fundraising events.
Education
Bachelor of Applied Science in Hospitality Management -
The University of Mississippi
Skills
- Organized
- Personable
- Conflict Resolution
- Working with a team
- Experience in working with dignitaries and officials
- Client Relations
- Signage and Display Preparation
- Meeting facilitation
Timeline
Assistant Event Operations Manager
The Westin Hilton Head Island Resort & Spa
04.2024 - Current
Executive Meeting Specialist
The Westin Hilton Head Island Resort And Spa
08.2023 - 04.2024
Assistant Event Manager
City Grocery Group
01.2023 - 08.2023
Cocktail Waitress
City Grocery Group
08.2022 - 08.2023
Hostess
City Grocery Group
07.2021 - 08.2023
Assistant Event Coordinator
The Inn at Ole Miss
06.2021 - 08.2023
Fundraiser Event Assistant
Events Unlimited - Donna Dami
07.2017 - 05.2020
Bachelor of Applied Science in Hospitality Management -
The University of Mississippi
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