Julia rodriguez
Goleta ,CA
Summary
Adept at enhancing tenant satisfaction and streamlining operations, I significantly improved resident retention at Bessire & Casenhiser Inc. My expertise in budget management and maintenance coordination, coupled with exceptional problem-solving abilities, ensured compliance and boosted service quality. My background also includes fostering child development, showcasing versatile communication and organizational skills.
Overview
25
25
years of professional experience
Work History
Onsite Residential Manager
Bessire & Casenhiser Inc
06.2015 - Current
- Managed daily administrative tasks including record keeping, filing, and reporting to senior management as needed.
- Implemented new policies for better tenant management, leading to decreased disputes and increased satisfaction ratings.
- Provided exceptional customer service to current and prospective tenants, resulting in high levels of resident retention and positive word-of-mouth referrals.
- Negotiated favorable contracts with service providers to maintain excellent property appearance while reducing expenses.
- Collaborated with maintenance team to ensure timely repairs and upkeep of property, enhancing overall living conditions.
- Developed strong relationships with local vendors for cost-effective services, saving company resources on essential maintenance tasks.
- Ensured compliance with all federal, state, and local regulations regarding housing laws and safety codes for the protection of both tenants and property owners alike.
- Coordinated move-in/move-out processes efficiently, minimizing vacancy periods between tenants.
- Enhanced tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Monitored property budgets closely, identifying opportunities for cost savings without compromising quality standards or resident satisfaction.
- Resolved tenant disputes professionally and amicably, maintaining good relationships while upholding community standards and policies.
- Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
- Prepared and processed lease and rental applications using Rent manger.
- Kept properties in compliance with local, state, and federal regulations.
Preschool Teacher
Pinecrest Elementary School
09.1999 - 06.2015
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Conducted early literacy and math activities, laying foundation for future academic success.
- Incorporated music, art and literature into curriculum.
Education
Associate of Science - Nursing Education
Santa Barbara City College
Santa Barbara, CA06-2026
Skills
- Property Inspections
- Fair Housing Regulations
- Eviction Procedures
- Rent collection
- Budgeting and financial management
- Policy Enforcement
- Maintenance Coordination
- Resident retention
- Vendor coordination
- Rule Enforcement
- Customer Service
- Problem-Solving
- Time Management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Onsite Residential Manager
Bessire & Casenhiser Inc
06.2015 - Current
Preschool Teacher
Pinecrest Elementary School
09.1999 - 06.2015
Associate of Science - Nursing Education
Santa Barbara City College