Julia Rousseau

- Taking medical history and verify information

- Performing visual functions and diagnostic tests such as: Autorefracting, Topography, Pentacam, OCT (retinal/macula imaging/nerve health/damage) OPTOS, Applanation, Pachymetry, tonometry, refracting, Visual Fields.

- Utilizing/ operating tools and machines listed as above to obtain results/diagnosis

- Obtaining reliable information from the Patient to rely back to Doctor regarding visual acuity or other visual changes.

- Instilling eye drops to obtain information and prepare Patient for doctors portion of exam. (Proparacaine, Tropicamide/Phenylephrine/ Cyclopentolate)

- Accessing/treating/ billing/ finalizing Patient's charts under doctors name.

- Ensuring full exam is accurate and updated in Patient's chart with today's findings/diagnosis.

- Prescribing and sending prescriptions to Patient's pharmacies.

- Explaining how to properly use eye drops and/or other medications.

- Relay exam results to Primary Care Physician of Patient.

- Filling out surgery orders/ working with surgical counselor

-Assisting with minor procedures that include but are not limited to: Removing Foreign Body from eye, removing sutures from eye, assisting in Laser procedures etc.

- Ordering MRI/CT scans for Patient through doctors orders.

-Creating a comfortable environment for Patient's ensuring all of their needs are met with a respectful, positive manner.

- In charge of opening and closing practice.

- Daily depositing and balancing

- Preparing insurance records as well as authorizing eligibility and benefits.

- Preparing all patient paperwork for visits.

- Contacting insurance companies (medical and vision plans)

- Scheduling appointments/answering phone calls

- Placing contact orders/emailing prescriptions to Patient's.

- Checking patient's in for appointments as well as checking patient's out and obtaining payments.

- Financial billing/resolving EOB personal statement matters

-Followed document protocols to safeguard confidentiality of patient records.

- Facilitated communication between patients and various departments and staff.

- Applied administrative knowledge and courtesy to explain procedures and services to patients.

- Organized patient records and database to facilitate information storage and retrieval.

- Completing and passing a total of 50 online courses and assessments to be certified as a behavioral therapist.

- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.

- Observed clients by listening and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.

- Devised problem- solving methods such as counseling, psychotherapy, and at home/homework assignments to improve clients' quality of life.

- Conducted therapeutic group sessions about life events and experiences with clients, establishing both short and long term goals.

- Collecting probe data throughout each session, as well as observing each client in all aspects and documenting it.

- All session notes are uploaded online to monitor the progress of each client as well as staying in touch with supervisor in charge of case.

- Commuting to client's home and held sessions in their home space for comfortability and access to open communication with parents/care givers.

- Editing and planning individualized intervention plans for client as they progress.

- Cared for children ages 1 month to 14 years in a nurturing and age appropriate way.

- In charge of up to 20 children (ages 2 years 9 months to 5 years.) and 8 children (ages 1 month to 2 years 9 months) for all daily needs including but not limited to (feeding, diapering, entertaining, sleeping, outside play, loading and off loading bus children.)

- Enhanced children''s social skills by organizing group activities and promoting positive interactions.

- Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.

- Supported child development through implementing various educational programs tailored to individual needs.

- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.

- Maintained effective schedule balance between rest periods, active play, and instruction.

- Set and enforced rules to maintain children's safety while creating a welcoming, caring environment for all children.

- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spread of bacteria.

- Enforced rules and managed behavior through developmentally appropriate discipline.

- Met with parents about positive developments and or any conflict/issues.

- Observed play activities to identify positive behaviors and area in need of improvement, implementing behavior redirection where appropriate.

- Applied positive behavior management techniques to enhance social interactions and emotional development.

- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

- Recorded behavioral issues and allergies.

- Administered medication to children as directed.

- Monitored entrances and exits to maintain safety and organized environments.

- Created and implemented diverse educational strategies to boost development.

- Created a safe and engaging learning environment for groups of diverse children with various learning styles.

- Prepared group activities to enhance socialization, communication and problem solving skills.

- Maintained group and individual discipline through positive reinforcement, behavior modeling and collaboration with parents/ parties that may be involved.

- Added daily log information to permanent records outlining observation, meals, and any medication administered for acute or chronic conditions.

- Attended monthly corporate team meetings and evening school events.

- Completely 20 hours of workshop and certificate training annually.

- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.

- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.

- Certified point of sale cashier

- Handling cash, credit, and promotional accounts

- In charge of in store merchandising and product display

- In charge of customer service, opening up credit cards, online orders and returns.

- Maintaining store display for a clean, assessable environment.