Julia Rowell
Lucerne,CA
Summary
Results-oriented achiever with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Visual Merchandising Team Lead
Target
01.2023 - Current
- Enhanced store aesthetics by designing and implementing visually appealing merchandise displays.
- Boosted sales performance through strategic placement of high-demand products and promotional materials.
- Contributed to a positive work environment by fostering teamwork among fellow employees and consistently providing constructive feedback.
- Analyzed sales data and customer feedback to make informed decisions on product placement and display effectiveness.
- Streamlined internal communication processes within the visual merchandising team, resulting in increased efficiency and improved collaboration between departments.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Guest Services Shift Leader
Target
04.2021 - 12.2022
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer disputes quickly and professionally, maintaining high standards of guest service.
- Trained new staff members on company policies, procedures, and guest service standards, ensuring consistent delivery of high-quality experiences.
- Supported fellow team members during peak hours, ensuring optimal staffing levels for superior guest service delivery.
Counter Help
Panda Express
10.2017 - 04.2021
- Developed rapport with regular customers by remembering their names and preferences, fostering loyalty within the establishment''s patron base.
- Maintained a clean and organized workspace to ensure smooth operations and an enjoyable customer experience.
- Adapted quickly during peak hours by prioritizing tasks strategically to accommodate high volumes of customers without compromising quality.
- Trained new counter assistants on company policies and procedures, contributing to a well-prepared team environment.
Education
Bachelor of Science - Healthcare Management
Bellevue University
Bellevue, NE05-2023
Associate of Science - Business Administration
Victor Valley College
Victorville, CA12-2021
Associate of Science - Mathematics And Science
Victor Valley College
Victorville, CA06-2021
Skills
- Merchandise presentation
- Creative vision
- Visual design
- Customer experience enhancement
- Workload planning
- Employee coaching
- Problem-solving
- Time management
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Clear communication
Timeline
Visual Merchandising Team Lead
Target
01.2023 - Current
Guest Services Shift Leader
Target
04.2021 - 12.2022
Counter Help
Panda Express
10.2017 - 04.2021
Bachelor of Science - Healthcare Management
Bellevue University
Associate of Science - Business Administration
Victor Valley College
Associate of Science - Mathematics And Science
Victor Valley College
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