Julia Royer
Green Ridge,PA
Summary
Dedicated professional with over 3 years of combined experience in receptionist roles and food & beverage service. Proven ability to efficiently manage front desk operations, greet and assist visitors, and coordinate administrative tasks with precision. Skilled in providing exceptional customer service in fast-paced hospitality environments, ensuring guest satisfaction through prompt service and attention to detail. Strong communication and organizational skills, adept at multitasking and maintaining a positive attitude under pressure. Seeking to leverage in diverse skill set to contribute effectively to a dynamic team.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
White Manor Country Club
05.2024 - Current
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests
- Displayed a thorough understanding of alcoholic beverages by recommending appropriate selections based on customer preferences
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift
- Ensured compliance with health and safety regulations within the restaurant
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers
Receptionist
Q Salon and Spa
05.2020 - 05.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Greeted visitors and provided them with assistance
- Performed data entry tasks into various computer systems accurately and promptly
- Ensured that all necessary forms were completed accurately prior to submitting them for processing
- Scheduled appointments for clients, customers, and other visitors
- Responded to inquiries from internal staff members regarding office operations
Education
Communications Arts And Sciences -
Pennsylvania State University
University Park, PA05.2026
Skills
- Guest Services
- Food Preparation
- Food Production
- Beverage Preparation
- Staff Leadership
- Order Accuracy
- Reliability and punctuality
- Adaptability under pressure
- Upselling strategies
- Time Management
- Problem-Solving
- Attention to Detail
Languages
German
Limited Working
Timeline
Food and Beverage Attendant
White Manor Country Club
05.2024 - Current
Receptionist
Q Salon and Spa
05.2020 - 05.2024
Communications Arts And Sciences -
Pennsylvania State University
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