Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Julia Rucci

Lake Mary,FL

Summary

Experienced Food Service Training Representative with exceptional 12 years in customer service background. Knowledgeable about batch cooking, food safety and nutrition. Organized and dependable motivated to maintain and exceed company standards. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Training Representative

OCPS
07.2024 - Current
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Assessed new employee skills and strengths to provide customized training.
  • Updated employees with latest policies, procedures and compliance standards.
  • Reviewed and edited all training materials for accuracy and OCPS policy compliance.
  • Conducted training courses and prepared videos for long-term use.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Documented participation and evaluated learning for each employee.
  • Established and maintained quality control standards.

Food Service Lead

OCPS
05.2017 - 06.2024
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Strictly followed sanitation and food safety guidelines.
  • Training new employees on policies and procedures.
  • Meal planning, ordering and receiving.
  • Manages daily, weekly and monthly inventory and ordering of supplies for the cafeteria.
  • Provide safe and efficient daily operations.
  • alt point sale
  • Responsible of opening and closing duties.
  • Daily HACCP logs.
  • complete end of the month inventory.
  • verified inventory by comparing the items to the physical counts of stock.
  • Receive, lift, and move inventory.
  • Replenish inventory using the FIFO method to ensure fresh product.
  • Health Department compliance.
  • follow all daily operations procedures.
  • Place works orders and follow with maintenance.
  • Assigns, review and coordinates staff work duties.
  • Maintained accurate records of inventory, supplies, orders and deliveries.
  • Developed and implemented effective training programs to ensure all staff were knowledgeable of safety protocols and food handling procedures.
  • Managed overall operations including schedule shifts, assigning tasks, conduction performance reviews, and resolving conflicts between staff members.
  • Monitored quality control standards for all prepared food to guarantee customer satisfaction.
  • Ensure all employees are taking temperature and utilizing time management to meet all daily production goal.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Maintained composure and work quality while under stress.
  • Followed food safety practices and sanitation guidelines.
  • Stocked and rotated food items according to expiration dates.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Trained new team members on site policies and procedures.

Site Supervisor

Second Harvest Food Bank Orlando
06.2018 - 07.2018
  • Initiated onsite safety program and properly trained team members to decrease injuries.
  • Provided onsite training to help develop employee skills.
  • Trained new employees on site policies and procedures.
  • Implemented best practices and safe operating procedures.
  • Worked with personnel and managers to meet strict timelines.
  • Trained employees in proper methods, equipment operation and safety procedures.

Education

High School Diploma -

German Rieckehoff
Puerto Rico
05-1990

Skills

  • Strong Organizational Skills
  • Mentoring
  • Schedule Management
  • Marketing and promotion
  • Quality Control
  • Food Handling Standards
  • POS Transactions
  • Training methods
  • Problem-solving abilities
  • Working with Diverse People
  • Inventory Receiving
  • Maintain Food Safety

Accomplishments

  • Lead of the year 2017-2018
  • Received 3 year of ASAP awards for my internal and external customer service
  • Person Support of the year 2025

Certification

  • ServSafe Certificate
  • Food Handler Certificate
  • ServSafe Allergens Certificate

Timeline

Training Representative

OCPS
07.2024 - Current

Site Supervisor

Second Harvest Food Bank Orlando
06.2018 - 07.2018

Food Service Lead

OCPS
05.2017 - 06.2024

High School Diploma -

German Rieckehoff

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