Julia Rush
Montgomery,TX
Summary
Dynamic and trustworthy professional with a proven track record of enhancing customer satisfaction and managing schedules efficiently. Excelled at past and present jobs by showcasing strong active listening and schedule management skills. Demonstrated patience and understanding across roles, achieving significant improvements in client and family relations.
Overview
4
4
years of professional experience
Work History
Nanny
Private Family
07.2023 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Receptionist
Texas State Optical
12.2021 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Taught clients how to remove and apply contact lenses as well as ordered all lenses and specialty lenses.
- Aided the optometrist by scribing and working up clients.
Third Key Manager
The Woodhouse Day Spa
08.2020 - 12.2021
- Counted registers, cleaned and secured shop at end of shift.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
Education
St. Mary
Dell Rapids, SD05.2015
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Schedule Management
- Cheerful and energetic
- Cleaning and sanitation
- Active listener
Timeline
Nanny
Private Family
07.2023 - Current
Receptionist
Texas State Optical
12.2021 - 12.2022
Third Key Manager
The Woodhouse Day Spa
08.2020 - 12.2021
St. Mary