Julia Sanchez
Puyallup
Summary
Compassionate and adaptable professional with a strong background in customer service at Sherwin-Williams. Skilled in problem-solving and emotional support, I foster positive relationships with clients while maintaining attention to detail. Proven ability to enhance customer satisfaction through exceptional service and effective communication in both English and Spanish.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
Work History
Caretaker
Rabeka Baker
01.2022 - 03.2025
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Sales Associate
Sherwin-Williams
02.2020 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Sales Associate
Party City
03.2018 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
N/A -
Inglemoor Highschool
Kenmore, WASkills
- Emotional support
- Friendly, positive attitude
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Critical thinking
- Computer skills
- Spanish
- English
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caretaker
Rabeka Baker
01.2022 - 03.2025
Sales Associate
Sherwin-Williams
02.2020 - 03.2020
Sales Associate
Party City
03.2018 - 07.2019
N/A -
Inglemoor Highschool
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