Receive and process clinical PQI files for Nurse Reviewers in the electronic system
Request medical records and clinical responses from health networks, physician medical groups, and/or providers
Obtain and file copies of medical records in the electronic system
Document and log PQI information in the electronic system.
Collect pertinent information and prepare files for review by the Nurse Reviewer and/or Physician Reviewer.
Run weekly productivity reports and report data to the team
Prepare and distribute quarterly health network reports
Prepare and submit files for external review and retrieve files once review is completed
Assist with communication status of activities with the nurses, medical directors, leadership, CalOptima departments and/or health networks.
Training new PQI staff in the electronic system, policies and desktop procedures
Personal Care Coordinator-SPD
CalOptima
03.2017 - 01.2018
Schedule members for and attend Interdisciplinary Care Team meetings
Guide members in understanding and accessing the benefits
Data entry of HRAs received via mail
Interview members to determine problems, functional status, goals and need for specific services/resources
Maintain documentation of member’s case, care plan and interdisciplinary care team within CalOptima’s medical management system.
Administrative Assistant-PCC
CalOptima
04.2014 - 03.2017
Sort and distribute call lists for Personal Care Coordinators
Generate and send letters to PCP offices
Scan and attach mailed HRA forms/ enter as needed
Prepare and send various correspondence to members and medical groups.
Radiology Department Supervisor, X-Ray Technician / Medical Assistant
Primary and Multispecialty Clinics of Anaheim
01.2002 - 01.2012
Maintain medical records, prepare records for chart audits, release information to persons and agencies according to regulations
Plan, develop, maintain and operate a variety of health record indexes, storage and retrieval systems to collect, classify, store and analyze information
Prepared patients for x ray examinations and performed x ray examinations with accuracy and precision in a timely manner
Enter demographic characteristics, history and diagnostic procedures and treatment into computer.
Education
Health Information Technology-Associate Degree -
Cypress College
Cypress, CA
12.2012
Skills
Excellent organizational skills
Strong problem solving skills
Effective communication skills
Excellent time management skills
Able to effectively multitask
Ability to quickly learn new tasks
Proficient with MS Office products
Knowledge of HIPAA regulations
Timeline
Program Assistant PQI
CalOptima Health
02.2018 - Current
Personal Care Coordinator-SPD
CalOptima
03.2017 - 01.2018
Administrative Assistant-PCC
CalOptima
04.2014 - 03.2017
Radiology Department Supervisor, X-Ray Technician / Medical Assistant