Summary
Overview
Work History
Education
Skills
Timeline
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Julia Schmidt

Iowa City

Summary

Experienced in a fast-paced, customer-focused environment, while maintaining a positive work environment. Ability to lead but also eager to learn from others and collaborating. Motivated and reliable with knowledge about POS systems, food safety certification, problem-solving skills, positive teamwork, and providing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Summer Camp Counselor

Joliet Park District
05.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led and supervised activities for ages 6-12 in small and large groups.
  • Supported children by actively listening and offering encouragement.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Administered first aid quickly to provide health and safety to campers.
  • Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
  • Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.

Shift Leader

Smoothie King
05.2022 - 03.2024


  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Education

Bachelor of Science - Exercise Science

University of Iowa
Iowa City, IA
05-2028

High School Diploma -

Plainfield North High School
Plainfield
05-2024

Skills

  • Problem-solving
  • Patience and empathy
  • Compassionate communication
  • Attention to detail
  • Positive attitude
  • Safety processes and procedures
  • Team collaboration and leadership
  • Cash handling
  • POS system operation
  • Customer service focus
  • Flexible schedule
  • Team motivation

Timeline

Summer Camp Counselor

Joliet Park District
05.2024 - 08.2024

Shift Leader

Smoothie King
05.2022 - 03.2024

Bachelor of Science - Exercise Science

University of Iowa

High School Diploma -

Plainfield North High School

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Julia Schmidt