Julia Schneider
Summary
Dynamic and dedicated hospitality professional seeking a six-month internship who has over 3 years of experience in customer engagement and sales strategy optimization. Proven track record in delivering exceptional service and building lasting relationships, resulting in repeat business and enhanced customer loyalty. Strong communication and teamwork skills, with a focus on understanding and anticipating guest needs. Actively seeking to leverage my expertise in customer interaction and service excellence within elite country clubs to enhance guest experiences and satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Wahoo Seafood Grill
05.2024 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Sales Associate
Orangetheory Fitness Tallahassee North
04.2023 - 11.2024
- Proactively engage with customers to create a positive and inviting experience
- Analyze sales trends to develop and refine strategies, optimizing performance and exceeding sales targets
- Drive continuous improvement in sales techniques, enhancing both client satisfaction and business results
Sales Associate
Orangetheory Fitness Palm Beach Gardens
02.2022 - 06.2022
- Engaged customers with enthusiasm, promoting services and fostering a welcoming atmosphere
- Maintained a clean and organized environment, enhancing productivity and customer satisfaction
- Demonstrated thorough knowledge of ongoing promotions, payment policies, and security practices, effectively addressing customer inquiries
Hostess
Mana Greek Fusion
07.2021 - 02.2022
- Warmly greeted guests, efficiently managing seating arrangements and waitlist processes to optimize the flow of service
- Cultivated long-term relationships with customers, enhancing opportunities for repeat business through personalized service
- Delivered outstanding support from the moment of arrival to departure, ensuring a memorable dining experience and fostering loyal clientele
Education
Bachelor's Degree - Global Club Management & Leadership
Florida State University
Tallahassee, FL05.2026
High School Diploma - undefined
Cardinal Newman High School
West Palm Beach, FL05.2022
Skills
- Outstanding Customer Service
- Relationship Building
- Collaborative Teamwork
- Exceptional Communication
- Strong Sales Acumen
- Experienced in Technology Systems
Affiliations
- Kappa Kappa Gamma
- Club Management Association of America
Timeline
Server
Wahoo Seafood Grill
05.2024 - Current
Sales Associate
Orangetheory Fitness Tallahassee North
04.2023 - 11.2024
Sales Associate
Orangetheory Fitness Palm Beach Gardens
02.2022 - 06.2022
Hostess
Mana Greek Fusion
07.2021 - 02.2022
High School Diploma - undefined
Cardinal Newman High School
Bachelor's Degree - Global Club Management & Leadership
Florida State University
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