Julia Schutt
Placentia,CA
Summary
Dependable Food Runner providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Food Runner/ Server
Seasurf
10.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Poured drinks once I turned 18 (Feb. 17th)
- Cleaned at closing time (mopping, bathrooms, restocked)
Restaurant Hostess
Mr. BBQ
08.2022 - 09.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Cleaned at closing time (mopping, bathrooms, restocking, menu wipe down)
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Hostess, busser, line cook
On The Hook
05.2021 - 01.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Greenland Nursery
06.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Mater Dei High School
Santa Ana, CA06.2024
Skills
- Quick Learner
- Teamwork and Collaboration
- Customer Service
- Strong teamwork
- Flexible Schedule
- Bussing Tables
- Restaurant Etiquette
- Cleaning and sanitizing
- Hospitality service expertise
- Cleanliness
- Anticipating Customer Needs
- Server Support
Activities
Volleyball, 08/2018, 2022
Hobbies and Interests
- Graphic Design
- Car enthusiast
- Sports
- Helping others
Timeline
Food Runner/ Server
Seasurf
10.2023 - Current
Restaurant Hostess
Mr. BBQ
08.2022 - 09.2023
Cashier
Greenland Nursery
06.2021 - 09.2021
Hostess, busser, line cook
On The Hook
05.2021 - 01.2023
Mater Dei High School
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