Julia Scott
Hot Springs,AR
Summary
Dynamic Executive Director with extensive experience at Sunrise Senior Living, specializing in operational management and regulatory compliance. Proven track record in staff training and employee retention, enhancing resident care quality and satisfaction. Adept at problem-solving and community outreach, driving successful initiatives that align with organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assisted Living Coordinator
Sunrise Senior Living
Webster Groves, MO
10.2017 - Current
- Recruit, train and develop strong front line Care Manager team.
- Develop and update Resident Individualized Care Plan.
- Ensure and maintain appropriate staffing ratio per Sunrise and State regulation.
- Develop and implement policy.
Administrator
The Brookfield at Oaktree
Hot Springs, AR
09.2021 - 03.2025
- Responsible for leading the facility in a manner that supports and guides the company mission as defined by Brookfield Leadership.
- Worked with Director of Operations in order to fulfill the organization mission.
- Responsible for communicating effectively with the Director of Operations and providing, in a timely and accurate manner, all information necessary to for the Director of Operations and Executive Director to make informed decisions.
- Responsible for physical integrity of the facility.
- Responsible for fiscal management that generally anticipates operating within the approved budget, ensure maximum resource utilization, and maintenance of the organization in a positive financial position.
- Responsible for hiring and retention of competent, qualified staff to ensure highest quality of care.
- Facility compliance with all federal, state and local laws.
- Responsible for maintaining an exceptional ability to form relationships with staff, residence and their families to grow satisfaction and census.
- Responsible for identifying operational issues and implementing solutions, ability to develop programs and implement changes successfully.
- Responsible for implementing corrective action when needed to ensure healthy work environment.
- Ensures the facility adhere to all federal, state and local laws and regulations.
- Responsible for making hiring decisions as well as terminating staff members when necessary.
- Familiar and dedicated to meeting companies, standards and goals.
Resident Care Coordinator
Creve Coeur Assisted Living a Spectrum Senior Living Community
Creve Coeur, MO
12.2015 - 02.2017
- Responsible for day to day operations of the Assisted Living and Memory Care communities.
- Ensured a high quality of care for Assisted Living and Memory Care residents.
- Hired, trained, developed and supported front line staff of Certified Nursing Assistants.
- Ensured Facility compliance with all State rules and regulations.
- Assisted with developing and implementing procedures and best practices to reduce staff turnover and improve employee performance and retention.
- Responsible for creating and updating Resident Care Plans to reflect Care needs.
- Effectively communicating with residents families and scheduling care plan meetings.
- Responsible for building strong working relationships with Hospital and Rehab Case Managers.
- Building relationships in the community through external business development to grow census and increase revenue.
Resident Care Coordinator
Westview at Ellisville Assisted Living and Memory Care
Ellisville, MO
08.2012 - 12.2015
- Responsible for day to day operations of the Assisted Living and Memory Care communities.
- Ensured a high quality of care for Assisted Living and Memory Care residents.
- Hired, trained, developed and supported front line staff of Certified Nursing Assistants.
- Ensured Facility compliance with all State rules and regulations.
- Assisted with developing and implementing procedures and best practices to reduce staff turnover and improve employee performance and retention.
- Responsible for creating and updating Resident Care Plans to reflect Care needs.
- Effectively communicating with residents families and scheduling care plan meetings.
- Responsible for building strong working relationships with Hospital and Rehab Case Managers.
- Building relationships in the community through external business development to grow census and increase revenue.
Executive Director
Sunrise on Clayton
Richmond Heights, MO
03.2010 - 11.2011
- Responsible for leading the facility in a manner that supports and guides the company's mission as defined by Sunrise Senior Living CEO.
- Worked with Director of Operations and Senior Vice President in order to fulfill the organization mission.
- Responsible for communicating effectively with the Director of Operations and providing, in a timely and accurate manner, all information necessary to for the Director of Operations and Executive Director to make informed decisions.
- Responsible for physical integrity of the facility.
- Responsible for fiscal management that generally anticipates operating within the approved budget, ensure maximum resource utilization, and maintenance of the organization in a positive financial position.
- Responsible for hiring and retention of competent, qualified staff to ensure highest quality of care.
- Facility compliance with all federal, state and local laws.
- Responsible for maintaining an exceptional ability to form relationships with staff, residence and their families to grow satisfaction and census.
- Responsible for identifying operational issues and implementing solutions, ability to develop programs and implement changes successfully.
- Responsible for implementing corrective action when needed to ensure healthy work environment.
- Ensures the facility adhere to all federal, state and local laws and regulations.
- Responsible for making hiring decisions as well as terminating staff members when necessary.
- Familiar and dedicated to meeting companies, standards and goals.
Assisted Living Coordinator
Sunrise Senior Living of Chesterfield
Chesterfield, MO
09.2000 - 03.2010
- Managed the day to day operations of an Intermediate Care neighborhood.
- Responsible for hiring, training and coaching all Assisted Living staff.
- Implemented organization policies and procedures and Resident care best practices.
- Ensured staff training and development.
- Responsible for creating and maintaining Resident care plans.
- Working closely with facility Health and Wellness Nurse to ensure high quality of Resident care.
- Responsible for communicating with Resident's overall wellbeing and or changes in condition to responsible party/ family.
- Responsible for building strong trusting relationships with residents, staff and families.
- Ensuring facility is in compliance with all federal, state and local laws.
Education
Fashion Merchandising
South Central College
North Little Rock, AR05-1982
Skills
- Administrative experience
- Resident care planning
- Regulatory compliance
- Staff training
- Operational management
- Fiscal management
- Team building
- Employee retention
- Problem solving
- Community outreach
- Budgeting
- Assisted living
Certification
Residential Care/Assisted Living Administrator, certificate number: 1612
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Administrator
The Brookfield at Oaktree
09.2021 - 03.2025
Assisted Living Coordinator
Sunrise Senior Living
10.2017 - Current
Resident Care Coordinator
Creve Coeur Assisted Living a Spectrum Senior Living Community
12.2015 - 02.2017
Resident Care Coordinator
Westview at Ellisville Assisted Living and Memory Care
08.2012 - 12.2015
Executive Director
Sunrise on Clayton
03.2010 - 11.2011
Assisted Living Coordinator
Sunrise Senior Living of Chesterfield
09.2000 - 03.2010
Fashion Merchandising
South Central College
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