JULIA SE
Key Holder
Beaumont,CA
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Key Holder/Sales Associates
Gianvito Rossi
Cabazon, CA
09.2022 - 01.2026
- Managing the store’s security alarm system, enabling and disabling alarm when it is necessary.
- Managing the store operation, refilling the merchandise.
- Participate in setting and monitoring store sales goals periodically.
- Assist the store manager to change the promotion weekly and store display, also other customer issues.
Key Holder
Theory Men’s
Cabazon, CA
06.2021 - 08.2022
- Understands store sales plan and company sales goals and helps drive sales by increasing key performance indicators.
- Covers the sales floor zone and ensures that assigned areas are up to visual standards.
- Assists in the opening and closing of the store.
- Works at the register, processes sales transactions, and uses product knowledge to drive add on sales.
Temp sales and stock associate
Gucci & Jimmy Choo
Cabazon, CA
11.2018 - 09.2021
- Responsible in assisting Gucci’s sales team and all walk-in customers of prices and merchandise.
- Assist any team member in stocking and displaying merchandise.
- 24Seven Talent
Full Time Sales Associate
Tory Burch
Cabazon, CA
07.2019 - 05.2021
- Successfully assisted customers with product selection and purchase
- Exceeded daily or monthly sales quota for handbags, shoes and accessories.
- Assist the customer to pay with credit and/or cash.
- Assist the operation manager with the incoming shipping, merchandise processing and the store operation.
Sales Associate
Escada
Cabazon, CA
11.2018 - 07.2019
- Providing excellent customer service, informing the recent store’s promotion and improving engagement with merchandise.
- Operating cash register and balancing drawer at the end of the day.
- Achieving daily sales goal, cross-selling products and increasing product knowledge.
- Responsible for maintaining the store’s appearance throughout the sales floor.
Sales Associate
Kate Spade New York and Company
11.2016 - 07.2019
- Responsible for all phone inquiries and played as a key team member in reaching sales goals.
- Operating cash register and balancing drawer at the beginning and the end of the day
- Informing the promotion, sales prices and total purchases to the customers; also received and processed cash and credit payment at the cash register.
- Responsible in keeping the store’s appearance with re-stock merchandise, inventory control and processing transactions.
Customer Service
First Way Insurance
Rowland Height, CA
03.2015 - 06.2015
- Confer with existing or prospective client by telephone or in person in order to provide information about auto, home and healthcare insurance and services, to take payment orders or to change or modify cancel accounts, or to obtain details of complaints.
- Resolve customers' service or billing complaints by performing activities such as refund and adjusting bills.
Education
Associate of Science - Computer Science
08.2004 - 05.2007
Timeline
Key Holder/Sales Associates - Gianvito Rossi
09.2022 - 01.2026
Key Holder - Theory Men’s
06.2021 - 08.2022
Full Time Sales Associate - Tory Burch
07.2019 - 05.2021
Temp sales and stock associate - Gucci & Jimmy Choo
11.2018 - 09.2021
Sales Associate - Escada
11.2018 - 07.2019
Sales Associate - Kate Spade New York and Company
11.2016 - 07.2019
Customer Service - First Way Insurance
03.2015 - 06.2015
Northern Virginia Community College - Associate of Science, Computer Science
08.2004 - 05.2007