Julia Segovia
Vista,CA
Summary
Dedicated Document and Data Analyst with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick learner with effective communication and organizational skills. Detail-oriented, organized and competent. Able to manage multiple priorities with a positive attitude and team goals in mind.
Overview
10
10
years of professional experience
Work History
Receptionist
Pima Medical Institute
02.2023 - Current
- Greet visitors and checked prospective students in for campus tours.
- Provide customers professional, friendly and knowledgeable assistance.
- Obtain and upload documentation necessary for admissions.
- Handle tasks independently with good judgement and critical thinking skills.
- Handle payment transactions while accurately documenting them for record keeping.
- Organize and distribute student books, uniforms and ID badges.
- Maintain parking access for active students.
Document Control Analyst II
Hunter Industries
02.2015 - Current
- Analyze information on change order forms submitted by manufacturing engineers for accuracy prior to incorporation into the MRP system.
- Setup data and maintain codes as needed for company-wide operations and transactions.
- Accurately perform cost rolling to provide to finance department.
- Troubleshoot data issues encountered in the MRP system.
- Queried databases for information needed for report processing.
- Assign UPC barcodes.
- Assist the DDC team in projects as needed.
Customer Service Representative
Renovate America
02.2014 - 12.2014
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Handled high volume inbound and outbound calls in a courteous and professional manner.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Conducted identity verification procedures.
- Createted leads for sales specialists.
- Processed customer loan applications.
Education
BBA - Business Administration
The University of Arizona Global Campus
Chandler, AZ05.2023
Skills
- Fluent in English and Spanish
- Proficient in Microsoft Office including Word, Excel, OneNote, Adobe Acrobat and PowerPoint
- Typing 60 WPM
- JD Edwards proficient
Timeline
Receptionist
Pima Medical Institute
02.2023 - Current
Document Control Analyst II
Hunter Industries
02.2015 - Current
Customer Service Representative
Renovate America
02.2014 - 12.2014
BBA - Business Administration
The University of Arizona Global Campus