Julia Sierra
Chico,CA
Summary
Dedicated Server at Black Bear Diner, adept in exceptional customer service and cash handling, significantly increased sales through effective upselling. Expert in guest engagement, swiftly resolved complaints, enhancing the dining experience. Proven strong work ethic, ensuring operational efficiency and customer satisfaction. I enjoy my job as a sever I’m fluent in Spanish bilingual I like to work as team ..
Overview
5
5
years of professional experience
Work History
Sever
Black Bear Diner
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
El Guayacan Mexican Restaurant
03.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
None -
Ricardo Flores
Mexico07.2002
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
English
Native or Bilingual
Timeline
Sever
Black Bear Diner
10.2022 - Current
Server
El Guayacan Mexican Restaurant
03.2020 - Current
None -
Ricardo Flores