Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Slaughter

Mechanicsville,VA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server

Martys Grill
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Babysitter

Private Client
01.2019 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

Sales Associate

Uptown Cheapskate
07.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Host

Ginger Red Asian Bistro
09.2021 - 12.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier

Bruster's Real Ice Cream
06.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate in Accounting -

J. Sargeant Reynolds Community College
Richmond, VA
05-2026

Bachelor of Accounting -

Mary Baldwin
Stauton Va
05-2027

Skills

  • Dedicated work ethic
  • Effective customer engagement
  • Cash handling
  • Guest engagement
  • Service prioritization
  • Patience and empathy
  • Problem-solving
  • Time management
  • Following directions
  • Multi-tasking strength

Languages

English
Native or Bilingual

Timeline

Server

Martys Grill
01.2023 - Current

Host

Ginger Red Asian Bistro
09.2021 - 12.2021

Sales Associate

Uptown Cheapskate
07.2021 - 02.2022

Cashier

Bruster's Real Ice Cream
06.2020 - 08.2021

Babysitter

Private Client
01.2019 - Current

Associate in Accounting -

J. Sargeant Reynolds Community College

Bachelor of Accounting -

Mary Baldwin

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