Julia Sluys
Lynnwood,WA
Summary
A self-proclaimed life long learner. Highly dependable registered dental assistant with exemplary multitasking, time management skills, and chair side manner. Dedicated to creating a warm and inclusive environment for my coworkers and patients.
Overview
4
4
years of professional experience
Work History
Registered Dental Assistant
Woodinville Pediatric Dentistry
Woodinville, WA
07.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for pediatric dentistry, restorative procedures, and cases under local and general anesthesia.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted in comprehensive, limited, and recare appointments for children of all ages and abilities.
- Facilitated fun visits for our patients to help build comfortability with the practice and determine the route of care most appropriate for the patient with assistance from their care teams and family.
- Apply sealants up to 2-3 times a day during a non restorative rotation. 4-8 times a day during a restorative rotation. Ability to determine if a patient can withstand a sealant application post recare appointment and complete them within the remaining time of the appointment.
Team Lead
Steven's Pass by Vail Resorts
11.2022 - Current
- Supervised the daily operations and safety of the scanning department
- Was utilized as a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse
- Monitored daily job performance of the team, as well as provided any documented coaching and discipline
- Monitored staffing levels, and making on the spot adjustments as needed
- Assisted with team building, safety conversations, and daily check-ins
- Performed audits to track the performance of the scanning team
- Worked with the lift operations team to ensure efficiency of maze set ups.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Designed strategic plan for component development practices to support future projects.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Currently hold a part time weekend position with Vail in their ski & ride school
Receptionist
Stusser Electric
01.2022 - 06.2022
- Directed a multi-way phone line system
- Coordinated calls between individual sales teams, vendors, and clients
- Updated and maintained company's internal phone extension list monthly
- Resolved an average of 50-70 customer/vendor inquiries weekly
- Met all the responsibilites of an accounts recievable clerk, including creating detailed sales reports, maintaining accurate cash reciepts, collecting and depositing payments, and billing customers
- Assisted in establshing training for the officers to being 100% paperless
- Filled in as a data entry clerk for recieving department of the companies warehouse.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
- Assisted manager in conducting internal audits to analyze findings.
- Matched purchase orders with invoices and recorded necessary information.
Account Manager
Universal Protection Services
08.2020 - 01.2022
- Ensured the client and company's policies, procedures, and safety standards were met to maintain cleanliness and safety of the office and equipment
- Involved in training 2-3 new team members a month
- Managed the work of 9 employees, increasing crew efficiency
- Maintained a 336 hour rolling schedule, filling in for officers if shifts were missed
- Performed inventory control to ensure accuracy of hardware, software, and security updates
- Actively tracked and reported all major vulnerabilities to client in a prompt and accurate manner
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Completed vulnerability scans to identify at-risk systems and remediate issues.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Kept team compliant with security protocols and appearance standards.
Education
No Degree -
Grays Harbor College
Skills
- Dentrix
- Digital File Transmission
- Referral Coordination
- Scheduling Appointments
- Fee Collection
Additional Information
- Scholarship for competing on the Gray's Harbor Woman's Wrestling
- The Beta Chi Chapter of Delta Kappa Gamma Excellence Scholarship; awarded to young
women who are planning a career in education. - Athletes of Academic Excellence Scholarship; awarded to 5 athletes from Gray's Harbor
College who maintained or exeeded a 3.5 GPA for the entire 17'-18' educational year.
Timeline
Registered Dental Assistant
Woodinville Pediatric Dentistry
07.2023 - Current
Team Lead
Steven's Pass by Vail Resorts
11.2022 - Current
Receptionist
Stusser Electric
01.2022 - 06.2022
Account Manager
Universal Protection Services
08.2020 - 01.2022
No Degree -
Grays Harbor College