Julia Smith
Napa,CA
Summary
Communications specialist with 10+ years customer service experience. Goal oriented worker recognized by peers for my effective interpersonal and organizational skills. Excited to apply my transferable skills and knowledge to your company.
Overview
12
12
years of professional experience
Work History
Behavior Assistant
Anova Education
Santa Rosa, CA
10.2023 - Current
Collaborated with teachers and other school professionals to identify and implement appropriate strategies to help students with special needs excel. I responded to high-stress, escalated/emergency student situations in a calm manner. I also assisted with teaching classes and helping students with academic learning. As well as aiding in tracking students' individual goals and behavior data.
Game Day Communications and Media Assistant
University of Calgary, Calgary, Alberta
Calgary, AB
09.2017 - 02.2022
Knowledge of Photoshop, informed followers on game updates, and showcased players' highlights on Twitter accounts. Authored game articles available to 26,000 students and initiated interviews.
Optometrist Assistant
Northern Vision Care
Fort St. John, British Columbia
11.2015 - 09.2017
Facilitated booking appointments, identified when patients were overdue for appointments, and advised them of the benefits of regular eye exams. Assembled, inspected, and verified lens and frame accuracy in the lab. Consulted with people to find new eyewear.
Safety Administrator
Formula Powell
Fort St. John, British Columba
10.2012 - 09.2014
Ensured safety policy and procedures, analyzed and audited drivers' log books - recognized for my accuracy. Calculated billing amounts for accounts payable.
Education
Bachelor of Arts - Communication And Media
University of Calgary
Calgary, ABSkills
- Crisis intervention strategies
- Supervisory/ training skills-able to delegate and assign responsibilities Recognized for my ability to influence and motivate others to achieve optimum results
- Reliable- able to complete tasks on time time with consistent high quality results
- Behavior Modification Techniques
- Calm in Crisis Situations
- Advanced writing skills-able to select, interpret and organize key ideas Able to edit written text
- Interpersonal and Negotiating skills- able to interact successfully with a wide range of people
Timeline
Behavior Assistant
Anova Education
10.2023 - Current
Game Day Communications and Media Assistant
University of Calgary, Calgary, Alberta
09.2017 - 02.2022
Optometrist Assistant
Northern Vision Care
11.2015 - 09.2017
Safety Administrator
Formula Powell
10.2012 - 09.2014
Bachelor of Arts - Communication And Media
University of Calgary
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