Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Solberg

Weirsdale,FL

Summary

Detail-oriented and proactive project professional with proven experience supporting cross-functional teams in planning, scheduling, and executing projects. Skilled in, task coordination, and documentation management to ensure timely and efficient project delivery. Adept at identifying potential issues early and implementing effective solutions. Collaborative and goal-focused, with a strong ability to support leadership and drive team progress in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Referral Coordinator

The Villages Health
10.2023 - Current
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Assisted with completion of referral forms and verified data accuracy and completion
  • Facilitated referrals to other healthcare providers and resources to bridge service gaps.

Office Manager

LFODITS, INC
09.2021 - 08.2023
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Created and implemented organizational policies and procedures.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Oversaw accounting, budgeting, and financial reporting.
  • Communicated effectively with physicians, and patients, employing active listening and interpersonal skills.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Server

Rae Rae's Restaurant
09.2021 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Lead Server

Havana Country Club
01.2019 - 02.2021
  • Observed servers to provide feedback and coaching in areas requiring improvement.
  • Trained and onboarded new hires to ensure alignment with restaurant’s business model, values, and service standards

Server

Mallory Hill Country Club
04.2018 - 01.2019

Head Pharmacy Technician

Rite Aid Pharmacy
06.2010 - 03.2018
  • Reviewed and verified customer information and insurance provider information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

High School Diploma -

Monticello High School
Monticello, NY

Skills

  • Efficient Multitasking → Effectively prioritize and manage multiple concurrent projects and deadlines without compromising quality
  • Customer Service → Deliver client-focused service and communication to ensure client satisfaction and long-term relationship building
  • Fast-Paced Environment → Thrive in dynamic, high-pressure environments while maintaining accuracy and meeting tight timelines
  • Proficient in Microsoft → Proficient in Microsoft Office Suite

Timeline

Referral Coordinator

The Villages Health
10.2023 - Current

Office Manager

LFODITS, INC
09.2021 - 08.2023

Server

Rae Rae's Restaurant
09.2021 - 01.2023

Lead Server

Havana Country Club
01.2019 - 02.2021

Server

Mallory Hill Country Club
04.2018 - 01.2019

Head Pharmacy Technician

Rite Aid Pharmacy
06.2010 - 03.2018

High School Diploma -

Monticello High School

Similar Profiles

CREATE PROFILE