Seasoned professional with a proven track record at William Beaumont Hospital, adept in medical terminology and CPR/AED certified. Excelled in fostering teamwork, enhancing patient satisfaction, and ensuring workplace safety. Demonstrated exceptional professionalism and ethics, significantly reducing injury rates and improving care coordination.
Overview
21
21
years of professional experience
Work History
Cheerleading Coach
Oasis Outsourcing- South Lyon EAST High School
06.2019 - Current
Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Managed scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.
Choreographed creative routines that captivated audiences at sporting events and competitions alike.
Surgical Scheduler/OR Technician Assistant
William Beaumont Hospital
08.2007 - 12.2014
Served as a key liaison between patients, physicians, and hospital staff, fostering strong relationships that supported effective care coordination.
Reached out to patients to confirm arrival times and convey procedures.
Managed surgeon preferences, equipment needs, and special requests to ensure optimal preparation for each procedure.
Updated daily operating room calendars with accurate appointment schedules.
Prepped operating rooms and booked necessary equipment and supplies.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Scheduling Coordinator
William Beaumont Hospital
01.2005 - 08.2007
Responsible for creating and maintaining schedules for a 500 plus employee department.
Responsible for providing adequate daily staffing for each area in the hospital.
Verified payroll, vacation and sick time hours to support accounting processes.
Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
Developed and monitored employee recognition programs.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Staffing Coordinator
William Beaumont Hospital
01.2004 - 12.2004
Worked closely with other departments within the hospital to place pool employees.
Responsible for taking employee call ins.
Responsible for calling in translation and interpretation needs for patients.
Responsible for canceling employees who are not placed.
Nursing Assistant
William Beaumont Hospital
07.2003 - 01.2004
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Documented care actions by completing records and logs in medical software system.
Education
High School Diploma -
Lakeview High School
Saint Clair Shores, MI
06.1997
Skills
Professionalism and Ethics
Documentation and Record Keeping
Continuous Learning Attitude
Medical Terminology Familiarity
Communication and teamwork
Adapting to Fast-Paced Environments
Workplace Safety
Team Communication
Setting up and operating equipment
Patient confidentiality
Certified in CPR/AED
Timeline
Cheerleading Coach
Oasis Outsourcing- South Lyon EAST High School
06.2019 - Current
Surgical Scheduler/OR Technician Assistant
William Beaumont Hospital
08.2007 - 12.2014
Scheduling Coordinator
William Beaumont Hospital
01.2005 - 08.2007
Staffing Coordinator
William Beaumont Hospital
01.2004 - 12.2004
Nursing Assistant
William Beaumont Hospital
07.2003 - 01.2004
High School Diploma -
Lakeview High School
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