Julia Stanley
Palm Bay,FL
Summary
Hardworking Registered Nurse with success providing individualized patient care. Proven leadership focused on increasing and enhancing patient care and satisfaction. Seeking a challenging healthcare position to utilize my nursing experience, excellent communication skills and commitment to promote the well-being of patients.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Brevard Health Alliance
09.2020 - Current
- Complete patient chart within established standards
- Enter all applicable data into Electronic Medical Record (EMR)
- Verify chart for accuracy and completeness within established standards
- Prepare exam rooms for patient examination, keeping the rooms neat and clean between visits
- Prepare patient for examination and interview patient to record vital signs and medical histories
- Perform routine screening tests and assist the Provider with exams and minor procedures
- Change dressings, apply bandages, remove sutures and perform other first aid procedures
- Perform routine laboratory tests, Electrocardiogram (EKG) and report results
- Ensure all in clinic performed testing recorded in appropriate log books
- Administer medications or vaccinations as directed by Physician
- Acts on behalf of the Provider to authorize drug refills under direction of the Provider and provide prescription information to pharmacies per BHA protocol
- Clean and sterilize equipment and dispose of contaminated supplies or biohazard waste in accordance with Occupational Safety and Health Administration (OSHA) standards
- Discharge patients at the end of the visit and communicate with business staff to ensure appropriate scheduling of patients; maintain compliance with all department
Contact Center Representative
Brevard Health Alliance
08.2019 - 09.2020
- Answer telephone promptly and in a polite and professional manner
- Answer calls from patients, determine nature and purpose of phone call, and re-direct the caller to the appropriate departments or takes messages when necessary
- Provides information about establishment such as location of departments or offices or services provided
- Schedule appointments, review appointment date, time, location, and provider name with caller
- Make calls to reschedule appointments when necessary
- Resolves phone complaints from customers and public and directs them to patient satisfaction surveys
- Obtain and enter accurate demographic and insurance information into EMR
- Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable)
- Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork
- Serves as back up-front office support and performs Patient Service Representative duties as permitted based on call volume
Receptionist/Phlebotomist
Central Florida UroGynecology
04.2019 - 08.2019
- Answering multi-line phones
- Schedule and prepare for appointments
- Scheduling surgery
- Gather personal and insurance information
- Verifying insurance
- Obtaining insurance authorizations
- Checking patients in and out while collecting copayments and updating patient and insurance information in charts
- Handling referrals
- Prepare new charts, files and maintain patient records
- Write lab orders
- Performed phlebotomy when needed
Assistant Manager
Piercing Pagoda
04.2018 - 03.2019
- Open and Close the store
- Perform daily reports
- Keeping track of sales numbers
- Assist customers with their purchases
- Operate computerized cash register
- Perform cash and credit transactions
- Customer Service
- Stock and inventory merchandise
Assistant Manager
Torrid
03.2017 - 04.2018
- Open and Close the store
- Perform daily reports
- Keeping track of sales numbers
- Assist customers with their purchases
- Operate computerized cash register
- Perform cash and credit transactions
- Customer Service
- Stock and inventory merchandise
Sales Lead Manager
Lane Bryant
06.2014 - 03.2017
- Open and Close the store
- Perform daily reports
- Keeping track of sales numbers
- Assist customers with their purchases
- Operate computerized cash register
- Perform cash and credit transactions
- Customer Service
- Stock and inventory merchandise
Point of Sales Associate
Kohl’s
11.2011 - 07.2015
- Assist customers with their purchases
- Operate a computerized cash register
- Perform cash and credit transactions
- Stock and inventory merchandise
Phlebotomist
All Medical Personnel
02.2013 - 08.2013
- Performed Phlebotomy on patients
- Checked patients in and out
- Read doctors orders for lab tests to be drawn
- Spun blood specimens for processing
- Stocked supplies
Education
Associate of Science - Nursing
Eastern Florida State College
Melbourne, FL08.2024
Associates in Medical Assisting -
Keiser University
Melbourne, FL01.2020
Associates in Arts Degree -
Brevard Community College
Palm Bay, FL01.2013
Certified Phlebotomist Technician -
Casel Healthcare Training Center
Palm Bay, FL01.2012
High School Diploma -
Bayside High School
Palm Bay, FL01.2011
Skills
- BLS CPR Certified
- ACLS Certified
- Phlebotomy Techniques
- Medical Terminology Knowledge
- Medical Procedures
- Professionalism and Ethics
- Maintaining confidentiality
- Electronic Medical Records
- Patient-focused care
- HIPAA Compliance
- Patient Scheduling
- Vital Sign Monitoring
Volunteer Experience
Holmes Regional Hospital, 01/01/10, 12/01/10, Assisted with patient needs to ensure patient satisfaction., Stocked supply cabinets in patient rooms., Assisted staff with any needs.
Timeline
Medical Assistant
Brevard Health Alliance
09.2020 - Current
Contact Center Representative
Brevard Health Alliance
08.2019 - 09.2020
Receptionist/Phlebotomist
Central Florida UroGynecology
04.2019 - 08.2019
Assistant Manager
Piercing Pagoda
04.2018 - 03.2019
Assistant Manager
Torrid
03.2017 - 04.2018
Sales Lead Manager
Lane Bryant
06.2014 - 03.2017
Phlebotomist
All Medical Personnel
02.2013 - 08.2013
Point of Sales Associate
Kohl’s
11.2011 - 07.2015
Associate of Science - Nursing
Eastern Florida State College
Associates in Medical Assisting -
Keiser University
Associates in Arts Degree -
Brevard Community College
Certified Phlebotomist Technician -
Casel Healthcare Training Center
High School Diploma -
Bayside High School
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