Summary
Overview
Work History
Education
Skills
Timeline
Generic

JULIA STEYER

Exton,PA

Summary

Motivated, friendly, young professional with a drive to serve as a dedicated support specialist and an energetic team member. Hardworking, organized, and adaptable to new work challenges and conditions. Fluent in French, a conversational Italian speaker, and currently learning Spanish. Experience in managing front desk operations, including handling customer inquiries and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

6
6
years of professional experience

Work History

Receptionist

Valley Veterinary Hospital
05.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and responded to inquired from clients seeking information
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.

Receptionist

All Fill Inc
11.2023 - 04.2025
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Assisted with special projects assigned by management when required.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Barista

STARBUCKS COFFEE COMPANY
04.2022 - 11.2023
  • Deliver exceptional customer experiences, cultivating a warm, welcoming environment, and building positive rapport with new and regular customers alike.
  • Maintain a calm and professional demeanor in fast-paced environments, quickly addressing customer needs.
  • Learn about coffee to better assist customers needs.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Adhered to health department regulations concerning sanitation standards.
  • Managed cash register and processed transactions with accuracy and integrity.

Bookseller/Barista

Barnes & Noble
10.2019 - 04.2022
  • Created a friendly and helpful environment for customers on the book floor, and during checkout.
  • Trained new sales associates and mentored new associates to contribute to the store's positive culture.
  • Helped customers by answering questions and locating merchandise.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Listened to customer interests and needs and matched with suitable books and related products.

Education

B.A. - Languages and Cultures, Concentration in French Language & Literature

West Chester University of Pennsylvania
West Chester, PA
05.2023

Skills

  • Teamwork and collaboration
  • Relationship management
  • Customer service excellence
  • Time management skills
  • Attention to detail
  • Adaptability
  • Problem-solving expertise
  • Microsoft Office proficiency
  • Effective communication
  • Customer/Client relations

Timeline

Receptionist

Valley Veterinary Hospital
05.2025 - Current

Receptionist

All Fill Inc
11.2023 - 04.2025

Barista

STARBUCKS COFFEE COMPANY
04.2022 - 11.2023

Bookseller/Barista

Barnes & Noble
10.2019 - 04.2022

B.A. - Languages and Cultures, Concentration in French Language & Literature

West Chester University of Pennsylvania

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