Julia Stone
Woodbury,MN
Summary
I am a hard working leader who is determined to lead a successful store through excellent customer service, organized employee management, achieving daily and monthly sales goals, all while creating an uplifting and joyous work environment. I take pride in my company loyalty I have shown and the career promotions I have achieved year after year. I am quick to problem solving and thrive in fast paced environments, always looking for the next growth opportunity.
Overview
7
7
years of professional experience
Work History
Store Manager
Evereve
08.2023 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Took responsibility with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed and approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Evereve
09.2022 - 08.2023
Assistant Store Manager
Evereve
11.2021 - 09.2022
- Assisted store manager in meeting standards for customer service and quality.
- Was in charge of the stores fundraising business and organized successful parties that contributed to the monthly sales goals.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Helped develop and consistently enforced top-notch customer service standards.
- Assisted in recruiting, hiring and training of team members.
Personal Stylist
Evereve
11.2020 - 11.2021
- Provided education and guidance to clients on fashion trends and styling techniques.
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
- Researched current fashion trends and competitor activity.
- Helped lead a team of part time employees to work efficiently and deliver excellent customer service.
Part Time Personal Stylist and Trendsend Stylist
Evereve
04.2017 - 11.2020
- Delivered a customer experience that made them look and feel incredible and valued
- Provided strong and accurate information on products and services
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Analyzed customer profiles, stylistic preferences, and body type to put together customer oriented outfits
- Strove to maintain joyous and friendly relationships with both coworkers and customers
- Stayed up to date with the latest trends in fashion to ensure successful styling
Education
Associate of Science - Business Management
Grand Canyon University
Phoenix, AZ05.2018
Skills
- Operations Management
- Team Leadership and Coaching
- Leadership Development
- Customer Service
- Multitasking and Organization
- Relationship Building and Management
- Recruiting and Hiring
- Problem-Solving
- Goals and Performance
- Outstanding Communication Skills
Timeline
Store Manager
Evereve
08.2023 - Current
Store Manager
Evereve
09.2022 - 08.2023
Assistant Store Manager
Evereve
11.2021 - 09.2022
Personal Stylist
Evereve
11.2020 - 11.2021
Part Time Personal Stylist and Trendsend Stylist
Evereve
04.2017 - 11.2020
Associate of Science - Business Management
Grand Canyon University
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