Dynamic Team Lead Trainer at McKee Foods with a proven track record in employee engagement and cross-functional collaboration. Expert in delivering constructive feedback and fostering a culture of continuous improvement. Enhanced training effectiveness through tailored coaching, resulting in significant skill development among team members. Committed to maintaining workplace safety and excellence.
Professional with strong background in team leadership and training. Skilled in implementing training programs that drive team success and adaptability. Exceptional communicator known for fostering collaboration and achieving results. Adept at navigating changing needs with focus on continuous improvement and growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Lead Trainer
McKee Foods
01.2024 - Current
Maintained updated records regarding trainee''s progress, attendance, and feedback to enhance the effectiveness of training programs.
Provided ongoing coaching to team members, fostering a culture of continuous improvement and growth.
Evaluated individual employee progress and provided constructive feedback for improvement.
Conducted regular group trainings as well as one-on-one sessions tailored to individual needs and goals.
Taught new team members correct procedures for all areas of operations.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Managed schedules, accepted time off requests and found coverage for short shifts.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
ESD Skills Trainer
McKee Foods
02.2022 - 01.2024
Facilitated open communication between trainer and participants, creating a supportive environment conducive to learning success.
Ensured compliance with company policies and industry standards during all aspects of Skills Trainer responsibilities.
Collaborated with fellow trainers to share best practices and improve overall training quality in the organization.
Received consistent positive feedback from both trainees and management regarding the effectiveness of delivered training programs.
Maintained detailed records of each participant''s progress throughout the program, enabling targeted follow-up support as needed.
Implemented hands-on activities during training sessions, allowing participants to practice new skills in a controlled environment.
Provided ongoing support and mentorship to former trainees, fostering long-term professional growth within the organization.
Delivered informative presentations using multimedia tools, enhancing trainee engagement and knowledge retention.
Utilized a variety of teaching methodologies to accommodate diverse learning preferences, resulting in improved skill development among trainees.
Boosted trainee confidence and comprehension by providing constructive feedback and personalized coaching.
Provided coaching and mentoring to employees.
Trained and mentored 12 new personnel hired to fulfill their roles.
Promoted a culture of continuous learning within the organization by advocating for ongoing professional development opportunities for all employees.
ESD Technician - Bulk
McKee Foods
05.2019 - 02.2022
Worked in a warehouse setting, fulfilling janitorial duties and ensuring Sanitation of the production equipment.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
Supported quality control measures by thoroughly sanitizing production equipment between product runs.
Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
Collaborated with team members to complete large-scale cleaning projects within established timeframes.
Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
Enhanced workplace cleanliness by diligently following sanitation protocols and procedures.
Employed power equipment and hand tools in cleaning and general maintenance.
Conducted regular inspections of equipment and facilities, identifying potential issues and taking corrective action as needed.
Ensured timely completion of sanitation tasks, contributing to overall production efficiency.
Swept, mopped and sanitized facility.
Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
Completed in-depth cleaning of machinery to protect consumers from contamination and illness.
Handled spills in work and common areas and used proper methods to clean and sanitize each material.
ESD Technician - Specialist
McKee Foods
01.2017 - 05.2019
Collaborated with team members to complete complex projects within established timelines.
Maintained a safe working environment by adhering to industry safety standards and protocols.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used heavy machinery like scissor lifts and lift trucks
Maintained optimal supply levels to meet daily and special cleaning needs.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Responded immediately to calls from personnel to clean up spills and wet floors.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Responded to emergency sanitation needs in prompt and professional manner.
Worked with team members from multiple departments to maintain strict cleanliness standards.
Collected and disposed of garbage and recycling from production work areas.
Identified areas for process improvement by conducting root cause analysis on recurring issues, leading to long-term solutions that enhanced overall productivity.
Completed weekend shutdown sanitation projects, following our company"s SSOP"s.
Packaging Technician
McKee Foods
06.2015 - 01.2017
Maintained a clean and organized work environment, promoting optimal workflow and minimizing cross-contamination risks.
Ensured food safety and quality by strictly adhering to company guidelines and industry standards during the packaging process.
Removed defective food or packaging products and materials.
Promoted a positive work atmosphere by fostering open communication channels between team members at all times.
Increased team productivity with clear communication, collaboration, and efficient task delegation among coworkers.
Developed strong time-management skills, allowing for successful completion of daily tasks.
Provided training to new employees on proper food handling techniques, equipment usage, and safety procedures in line with company policies.
Minimized errors through regular maintenance checks on all required tools used within operations.
Complied with food storage and handling procedures for safe, hygienic operations.
Operated food production equipment safely and responsibly for quality output.
Discarded expired food items and disposed of waste for hygienic food preparation environments.
Recorded food production data to enable performance monitoring.
Warehouse Techician
Amazon
07.2014 - 01.2015
Adhered to safety guidelines consistently, reducing workplace accidents significantly.
Collaborated with team members to achieve daily targets and maintain a high level of productivity.
Continuously updated knowledge of warehouse layout, enabling quick navigation and reduced time spent locating products.
Conducted periodic stock audits alongside teammates leading to proactive inventory management and reduced discrepancies.
Ensured timely order fulfillment by consistently meeting or exceeding picking quotas and deadlines.
Expedited urgent orders by prioritizing tasks and adjusting work schedules accordingly.
Contributed to inventory control by accurately recording picked items and reporting discrepancies promptly.
Reduced errors in selected orders through meticulous attention to detail when comparing SKUs, item descriptions, and quantities requested.
Communicated proactively with supervisors regarding any issues or concerns that could impact order fulfillment timelines or quality.
Demonstrated flexibility in adapting to shifting priorities as dictated by daily workload fluctuations or special projects assigned by management.
Developed strong relationships with colleagues, fostering teamwork in achieving shared goals and objectives.
Maintained a safe work environment with strict adherence to safety protocols and guidelines.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Waitress /Gift Store Attendant
Rest Area Restaurant Werdenberg
10.2010 - 06.2012
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Helped customers complete purchases, locate items, and join reward programs.
Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
Provided excellent service through active listening skills, addressing customers'' needs effectively .
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Waitress Trainee
Cafe Bistro
05.2009 - 08.2010
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Children's Entertainer
Sport Hotel Beck
12.2008 - 02.2009
Enhanced communication with parents, ensuring a smooth collaboration for successful child care.
Maintained high levels of energy throughout child care, creating a dynamic atmosphere for all attendees.
Delivered exceptional customer service before, during, and after childcare , addressing concerns promptly and professionally.
Captivated children''s attention by incorporating interactive activities and games.
Provided a safe environment during child care by adhering to safety guidelines and protocols.
Provided snacks and meals during child care hours.
Planed and coordinated special activities for the children, ensuring accommodation for children with special needs.
Au Pair
Cultural Care Au Pair, USA - Au Pair
11.2006 - 12.2008
Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
Developed bilingual abilities in german through immersive conversation and activities.
Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
Transported children safely to school, activities and appointments on time.
Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
Developed creative activities to encourage physical, social and emotional growth.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
Taught children to organize toys, wash hands, and share by leading by example.
Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Implemented daily routine to maintain structure and stability
Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
Assisted with housework such as laundry and cooking.
Retail Sales Associate
Schnell Gourmet Deli
02.2005 - 11.2006
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Shoe Sales Associate
Shoe Store Voegele
12.2004 - 01.2005
Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
Conducted regular price checks, keeping customers informed of current promotions and discounts available.
Operated cash register to process payments and provided receipts to establish proof of transaction.
Education
Certificate of Technical Studies - Business Management
Cleveland State Community College
Cleveland, TN
12-2024
Skills
Guidance and support
Constructive feedback delivery
Cross-functional collaboration
Employee engagement
Customer service
Problem-solving
Time management
Cleaning and sanitation
Workplace safety
Team collaboration
Team leadership
Active listening
Verbal and written communication
Certification
Technical Certificate in Business Management
Languages
German
Native or Bilingual
Timeline
Team Lead Trainer
McKee Foods
01.2024 - Current
ESD Skills Trainer
McKee Foods
02.2022 - 01.2024
ESD Technician - Bulk
McKee Foods
05.2019 - 02.2022
ESD Technician - Specialist
McKee Foods
01.2017 - 05.2019
Packaging Technician
McKee Foods
06.2015 - 01.2017
Warehouse Techician
Amazon
07.2014 - 01.2015
Waitress /Gift Store Attendant
Rest Area Restaurant Werdenberg
10.2010 - 06.2012
Waitress Trainee
Cafe Bistro
05.2009 - 08.2010
Children's Entertainer
Sport Hotel Beck
12.2008 - 02.2009
Au Pair
Cultural Care Au Pair, USA - Au Pair
11.2006 - 12.2008
Retail Sales Associate
Schnell Gourmet Deli
02.2005 - 11.2006
Shoe Sales Associate
Shoe Store Voegele
12.2004 - 01.2005
Certificate of Technical Studies - Business Management