Summary
Overview
Work History
Education
Skills
Timeline
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Julia Terenti

Lake Havasu City,AZ

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

14
14
years of professional experience

Work History

Receptionist

A Natural Massage and Day Spa
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

7th Grade ELA Teacher

Lake Havasu Unified School District
09.2022 - 05.2025
  • Facilitated peer review processes among students during writing assignments which encouraged collaboration in refining their written works leading towards higher-quality final drafts.
  • Adapted curriculum materials as needed to ensure accessibility for all learners while maintaining rigor and high expectations for achievement.
  • Developed strong relationships with students and parents to foster a positive learning environment, resulting in increased student engagement and academic growth.
  • Utilized various teaching methods such as group projects, debates, presentations, and multimedia resources to accommodate diverse learning styles.
  • Established clear expectations for behavior and academic performance, fostering a respectful and focused classroom atmosphere conducive to learning.
  • Evaluated academic skills of each student through verbal assessments, graded assignments, and standardized tests.
  • Incorporated real-world connections into lessons to make content more relevant and engaging for students while enhancing their understanding of key concepts.

Substitute Teacher

Lake Havasu Unified School District
08.2012 - 08.2022
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Administrative Assistant

First Things First-State of Arizona
03.2011 - 06.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Facilitated logistics, prepared materials, and recorded minutes of monthly board meetings
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Education

Bachelor of Arts - English

California Lutheran University
Thousand Oaks, CA
05-2000

Associate of Arts - Liberal Arts

Mohave Community College
Lake Havasu City, AZ
05-1998

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
05-1996

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Administrative support
  • Calendar management
  • Typing speed
  • Meeting preparation

Timeline

Receptionist

A Natural Massage and Day Spa
08.2024 - Current

7th Grade ELA Teacher

Lake Havasu Unified School District
09.2022 - 05.2025

Substitute Teacher

Lake Havasu Unified School District
08.2012 - 08.2022

Administrative Assistant

First Things First-State of Arizona
03.2011 - 06.2012

Bachelor of Arts - English

California Lutheran University

Associate of Arts - Liberal Arts

Mohave Community College

High School Diploma -

Lake Havasu High School

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