Videographer
Julia Torres
Los Angeles
Summary
Detail-oriented and methodical professional with a passion for innovation, progress, and a strong commitment to precision in all tasks. With a background in operations management, customer service, and creative work, I thrive in roles that require thoughtful, purposeful action. As I continue to grow, I look forward to taking on leadership responsibilities, collaboration, and driving continuous improvement in the development process. This role aligns perfectly with my strengths and aspirations, offering a dynamic path for personal and professional growth.
Overview
8
8
years of professional experience
Work History
Front Desk Agent
Short Stories Hotel
07.2023 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Director of Operations
Wholesale Gourmet Mushrooms
02.2022 - 01.2023
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Shift Supervisor
Herbarium
02.2019 - 11.2019
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Increased sales through effective product promotion and staff training in upselling techniques.
- Monitored industry trends to stay current on new products, technologies, and best practices in retail management.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Facilitated regular team meetings to discuss operational updates, share information about new products or promotions, and foster open communication among staff members.
Shift Supervisor
Starbucks
04.2017 - 07.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Education
Associate of Arts - Film And Video Production
Santa Monica College
Santa Monica, CA05-2027
Skills
- Collaborative Teamwork
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Consistent Dependability
- Organizational skills
- Critical thinking
- Effective communication
- Task prioritization
- Forward-Thinking Approach
- Adaptability
- Self Motivated
Interests
Podcast Editor
Event Director
Creative Work
Timeline
Front Desk Agent
Short Stories Hotel
07.2023 - Current
Director of Operations
Wholesale Gourmet Mushrooms
02.2022 - 01.2023
Shift Supervisor
Herbarium
02.2019 - 11.2019
Shift Supervisor
Starbucks
04.2017 - 07.2018
Associate of Arts - Film And Video Production
Santa Monica College
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