Summary
Overview
Work History
Education
Skills
Timeline
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Julia Toutain

Dover,FL

Summary

Dynamic professional with a proven track record at USPS, excelling in customer service and problem-solving. Adept at optimizing delivery processes and enhancing team success. Demonstrated ability to adapt quickly and maintain efficiency under pressure. Skilled in multitasking and communication, ensuring timely service and satisfaction. Dependable and responsible, consistently exceeding expectations.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

RCA

USPS
02.2024 - 06.2025
  • Delivered mail efficiently to rural routes, ensuring timely service and customer satisfaction.
  • Operated postal vehicles safely while adhering to all traffic regulations and safety protocols.
  • Sorted and organized mail by route, optimizing delivery processes for improved efficiency.
  • Assisted in maintaining accurate records of deliveries and undeliverable items for inventory management.
  • Adapted quickly to changing weather conditions to maintain delivery schedules without compromising safety.
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.

Security Site Supervisor

St Moritz Security
01.2022 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Security Officer

Northeast Security
09.2018 - 01.2022
  • Responded promptly to alarms, incidents, and emergencies following established protocols.
  • Documented daily activities, incidents, and irregularities in detailed reports.
  • Implemented access control measures to regulate entry points effectively.
  • Maintained communication with management regarding security concerns and recommendations for improvements.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Sales Associate

Walmart
02.2017 - 09.2018
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to optimize store layout and accessibility.
  • Collaborated with team members to execute promotional events and improve sales performance.
  • Monitored inventory levels and restocked shelves to prevent product shortages and improve availability.
  • Conducted regular price checks and ensured signage accuracy to enhance transparency for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Childcare Assistant

Ymca
12.2013 - 02.2017
  • Supported educational activities to enhance children's cognitive development and social skills.
  • Maintained a clean and organized environment, ensuring compliance with health standards.
  • Communicated effectively with parents regarding children's progress and daily activities.
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.

Education

Noble High School
North Berwick, ME
06.2012

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Verbal communication

Timeline

RCA

USPS
02.2024 - 06.2025

Security Site Supervisor

St Moritz Security
01.2022 - 12.2023

Security Officer

Northeast Security
09.2018 - 01.2022

Sales Associate

Walmart
02.2017 - 09.2018

Childcare Assistant

Ymca
12.2013 - 02.2017

Noble High School

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Julia Toutain