Julia Traill
Dahlonega,GA
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
2
2
years of professional experience
Work History
Server
Presbyterian Village of Athens
Athens, GA
02.2022 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Food Runner
Joe & Sam's
Athens, GA
02.2023 - 07.2024
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Assisted in kitchen prep, along with ensuring orders delivered to the restaurant were correct.
- Took inventory regularly to help with ordering new supplies.
- Responded promptly to customer inquiries and requests for additional items or services.
- Followed proper cash handling procedures when accepting payments from customers.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Education
Psychology
University of North Georgia
Dahlonega, GA05-2028
High School Diploma -
Oconee County High School
Oconee County, Georgia05-2024
Skills
- Shipment Receiving
- Store Cleaning
- Order Processing
- Complex Problem-Solving
- Cash Handling Accuracy
- Complaint Handling
- Inventory Tracking
- Effective communication abilities
Affiliations
- Hiking
- Climbing
- Running
- Jewelry Making
- Drawing and Painting
- Writing
Languages
English
Native/ Bilingual
Spanish
Limited
About Me
I am Julia, a motivated and high-achieving student at the University of North Georgia. I am pursuing a Bachelor's degree in Psychology to get one step closer to my goal of being a Marriage and Family counselor, as I believe my creative problem solving skills are the most valuable thing about me. My personal interests are the outdoor world; I love running, hiking, swimming, and climbing. I also really love to make art whether it's jewelry, paintings, drawings, sculptures, or written works, I welcome any creative outlet I find! I am a kind, hardworking, and intelligent individual, and I believe that I am an asset in any professional setting.
References
References available upon request.
Timeline
Food Runner
Joe & Sam's
02.2023 - 07.2024
Server
Presbyterian Village of Athens
02.2022 - 08.2024
Psychology
University of North Georgia
High School Diploma -
Oconee County High School
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