Julia Tripp

• Gather patient history and symptoms during incoming calls to assess medical complaints.
• Render telephone advice based on established guidelines and protocols.
• Provide emotional support while maintaining a professional demeanor at all times.
• Document patient interactions and care details in electronic health records.
• Collaborate with healthcare professionals to ensure quality patient care.
• Coordinate referrals to specialists following triage assessments.
• Relay physician result messages, and facilitate follow-up appointments as needed.
• Educate patients on self-care techniques, medications, and disease management.
• Assist in the scheduling of office visits, specialist appointments, and test appointments.
• Manage patient refill inquiries, and ensure timely fulfillment.
• Collaborate with pharmacists on drug therapies, and ensure accurate dispensing instructions are followed.
• Complete electronic documentation, prior insurance authorizations for medications prescribed.
• Backup VFC (Vaccines for Children) coordinator.
• Inoculate and vaccinate patients to immunize against communicable diseases.
• Yearly backup, Flu Champion.

Fill in as needed.

• Perform venipuncture for blood draws and other lab specimens, as ordered by the physician.
• Obtain vital signs such as blood pressure, heart rate, temperature, respiration rate, and pain level.
• Review patient chart information before the visit, order necessary laboratory tests, escort the patient to the examination room, obtain vital signs, and conduct an interview to update records.
• Measure patients' weight, height, body temperature, pulse rate, and blood pressure.

• Administered medications and treatments, monitoring patients for reactions and side effects.
• Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Monitored and managed various treatment and care interventions.
• Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
• Advocated for patients by supporting and respecting basic rights, values and beliefs.
• Performed cardiopulmonary resuscitation accurately and effectively.
• Mentored new RNs on best practices, hospital policies and standards of care.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.