Julia Turner
Oceanside,CA
Summary
Hello! My name is Julia, and I've been working since I was fifteen! I've gained strong customer service skills through retail and the food industry. I'm currently in school to become a Radiologic Technologist, which has given me a sense of the hospital experience through clinicals. In my free time, I enjoy the beach, community involvement, and spending time with friends and family. With this opportunity, I'd love to be apart of your team!
Overview
4
4
years of professional experience
Work History
Sales Associate
Alo Yoga
Carlsbad, CA
03.2022 - Current
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
To Go Host
Privateer
Oceanside, CA
03.2024 - 01.2025
- Collaborated with kitchen staff to ensure smooth service during peak hours.
- Maintained cleanliness and organization of the host area for efficiency.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining area cleanliness and organization during busy shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders accurately using point-of-sale systems.
- Recommended menu items based on customer preferences and dietary needs.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Expo/Food Runner
Fresco Cocina
Carlsbad, California
06.2022 - 10.2024
- Delivered food orders promptly to tables in a busy dining environment.
- Assisted servers by refilling drinks and providing necessary utensils.
- Maintained cleanliness of dining area and ensured proper table settings.
- Supported training of new staff on food delivery procedures and restaurant layout.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Removed dishes and glasses from tables for cleaning.
- Responded promptly to customer inquiries and requests for additional items or services.
- Checked all dishes before delivering them to ensure quality standards were met.
Key Holder
Billabong
Santa Barbara, California
09.2021 - 06.2022
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Developed merchandising strategies to optimize product visibility and sales.
- Resolved customer complaints promptly to enhance shopping experience.
- Analyzed sales reports to adjust strategies for improved performance.
- Fostered a positive team environment through effective communication and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Radiology
American Career College
CA12-2026
Skills
- Customer service
- Visual displays
- Team collaboration
- Attention to detail
- Problem solving
- Time management
- Effective communication
- Dependable and responsible
- Leadership
- Multitasking Abilities
- Cleaning and sanitizing
- Food safety
- Computer skills
- Active listening
- Safety procedures
- Conflict resolution
- Medical terminology
- Patient care
Timeline
To Go Host
Privateer
03.2024 - 01.2025
Expo/Food Runner
Fresco Cocina
06.2022 - 10.2024
Sales Associate
Alo Yoga
03.2022 - Current
Key Holder
Billabong
09.2021 - 06.2022
Radiology
American Career College